Self Print Boarding Pass

Self print boarding pass

Passengers print the boarding pass as a normal document with their own printer at home, the office or anywhere with access to the internet.

What does a Self Print Boarding Pass look like?

Many airlines have similar styles. Here is an example from British Airways.

BA-BP-from-JalThe top part looks like a traditional pass plus a 2D bar code.

The middle section has information about  items not allowed on board.

The final section has airport information.

It is possible to print other information like lounge invitations, checked bagged information, destination information and so on.

With airlines looking for as much ancillary revenue as possible it is increasingly likely that these passes will be used to sell extra services or will be full with advertising (like this one).

How does Self Print Boarding Pass work?

Passengers check-in online and then print the boarding pass as a normal document in either black and white or colour with their own printer at home, the office or anywhere with access to the internet. Some airlines give the option of getting the boarding pass by email so that it can printed at a later time.

Baggage

Passengers with bags to check go to the Bag Drop desk and show the Self Print boarding pass to the agent. The bags are tagged as normal.

Security

Currently there are 2 methods in use at security check points depending on whether the boarding pass has a 2D bar code and the equipment available at the airport.

  • airport security staff scan the 2D barcode on the boarding pass
  • airport security staff look at the flight information in plain text on the boarding pass

Boarding

Passengers usually will hand the boarding pass to an agent. The agent generally scans the 2D barcode on the boarding pass.

Why use Self Print Boarding Pass?

Passengers
  • save time as they do not have to queue for a boarding pass and if they have no bags to check they go straight to security
  • print from anywhere
  • have copies for their own records
Airlines
  • cut costs as the passenger pays for the paper and ink
  • ancillary revenue opportunities by placing adverts on the pass
  • enhance customer service by providing useful information on the paper pass
Airports
  • scanning the 2D barcode enables the airport to gather information for billing and capacity purposes
  • the bar code and equipment are standard helping keep implementation time and costs minimal

The trouble with Self Print Boarding Pass…

  • Passengers with self print boarding passes can be refused at security if the BCBP cannot be read. This can easily happen with home printers. Because of this some carriers reissue an ATB type boarding pass at the airport.
  • It is fairly simple to create a fake self print boarding pass.
  • Duplicate passes can be printed anytime.
  • In Singapore, due to security requirements, passengers have to get the self printed boarding pass endorsed at a desk.