Home. Office. Starbucks. Big Mac. Passengers can check-in online from anywhere with internet access, helping them to progress faster through the airport.
How does Online Check-in work?
In general the process has four steps:
Step 1: Go to the airline web site and access online check-in.
Choose a language.
Step 2: Find the booking.
The booking can be found by inputting the record locator (PNR), frequent traveller card or number, or flight and name details.
Step 3: Check-in and add personal details.
Choose an available seat from the interactive seat plan or accept the one suggested. Then add any missing personal details like APIS and frequent traveller numbers and finally complete the check-in.
Step 4: Obtain boarding pass.
The boarding pass can be obtained in either paper or electronic format.
- Paper formats are self print, saved to a PC after online check-in, or email, fax, print at a kiosk or bag drop
- Electronic formats are saved to a mobile device or accessed by a link from a mobile device
Passengers without bags can proceed straight to security if they have a boarding pass.
Passengers with baggage can have several alternatives:
- go to a Bag Drop desk
- go to a Common Bag Drop desk
- self tag baggage at a kiosk and then go to a bag drop desk
- self tag bags at a kiosk with integrated baggage drop
Why use Online Check-in?
The trouble with Online Check-in…
The main problem is that many people do not have access to the internet at home.
There are difficulties using IATCI (Inter Airline Thru Check-in).