Bag Drop

Bag drop

At Bag Drops passengers just hand over bags, have them tagged and obtain a tag receipt.

What does a Bag Drop look like?

It looks just like a traditional check-in desk. At the Bag Drop the agent only does ID and security checks, issues tags and applies them to the bags.

How does Bag Drop work?

Passengers check-in online, by mobile or at a kiosk. Assuming they also obtain a boarding pass by one of these methods then the final step is to have any bags tagged and sent off to the Baggage Handling System. This last part is what is now called Bag Drop and there are a number of methods.

Go to a Bag Drop desk
Passengers take baggage to a desk where an agent issues and applies the bagtags.

Self tag baggage at a kiosk and then go to a Bag Drop desk
Passengers use a kiosk to print any bagtags, apply them themselves and then take the baggage to an agent at a Bag Drop desk. The agent checks the tags at this point.

Self tag bags at a kiosk with integrated baggage drop
Passengers use a kiosk to print any bagtags, apply them themselves and then the baggage is taken away directly via the conveyor belt next to the kiosk.

Why use Bag Drop?

Passengers
  • save time as Bag Drop should be faster than traditional desk check-in
  • many airlines have made it compulsory
Airlines
  • cut costs due to faster throughput, meaning less staff
  • can control passengers more
Airports
  • cut costs due to faster throughput, meaning less staff
  • can control passengers more

The trouble with Bag Drop

Bag Drop can take just as long as traditional check-in as the lines can be just as long as before.

Suppliers

  • IBM
  • ICM
  • Materna
  • Phase 5
  • Sita