Oslo Airport trials new security check

Passengers are invited to take part in trials

Oslo Airport (OSL) is asking passengers to take part in trials of security checks for the new departures hall opening in April 2017.

OSL is currently working on developing a new lane solution which will be tested in the months ahead in a dedicated area in the existing terminal.

When the new departures hall opens in April 2017, it will be equipped with eleven security lanes, making a total of 30 lanes ready for passengers at Oslo Airport.

There are currently 21 security lanes in the existing departures hall (two will be removed, making the total 30). The average wait time in the security check in 4Q 2015 was under five minutes.

The new lanes which are currently under development are the first of their kind worldwide – and they are designed with a view toward making the security check experience even better for our passengers.

More room means a better experience

The new lanes are significantly larger than the current ones. They are designed to ensure that each passenger has more room to place their hand luggage on the belt before they pass through the security check, and more room to organise the hand luggage after it has passed through the inspection.

Joachim Westher Andersen, head of communications:

“We know that sufficient space to take out their electronics and liquids is something that is high on our passengers’ wish list. The same is true for the area where they replace these items in their carry-ons. That is why the new lanes are much larger, with room for more people and more space to organise hand luggage.

“The lanes are also designed to allow passengers to take the time they need, without slowing down other passengers who need less time. We have placed great emphasis on logistics in the design of the lanes, with the objective of boosting capacity through the security check, while also ensuring that the passengers’ travel experience gets off to the best possible start.”

Give Oslo Airport your feedback

A prototype of the new lanes has been installed in the current departures hall, and passengers are encouraged to test the improved design.

Andersen concludes:

“It is installed at the far west end of the current departures hall, to the left of the escalator up from the train station. Passengers who would like to test the new lanes are very welcome to do so. They will have the opportunity to give their feedback directly to the personnel who will be on-site. This feedback will be used when we, together with our suppliers, determine which final adjustments should be made before the new scheme becomes fully operational.”

N.B. Image credit: avinor.no

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Oslo Airport (OSL)