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HMSHost deploys Pepper the Robot to promote app

HMSHost is bringing Pepper, the 4-foot-tall humanoid robot, to airports across the U.S. this summer to promote its Host2Coast app to passengers.

The free mobile app offers passengers the ability to find the nearest food and beverage locations, view operating hours and menu information. At some airport locations, passengers can pre-order and pay for their meal directly through the app.

Pepper’s airport tour will start at Chicago O’Hare International Airport, then on to Seattle-Tacoma International Airport, and other airports in the near future.

At each location, Pepper will greet passengers, inform them about the Host2Coast app, and encourage them to download it by having them enter their phone number on her screen. The passenger then receives a text message that includes a link to download the app.

Later this summer, Host2Coast will expand its pre-order and pay option to include nearly 60 casual dining locations across more than a dozen airports.

Host2Coast is available for download in the Apple App Store and Google Play Store.

Earlier this year, HMSHost launched a pilot program with SoftBank Robotics America to bring Pepper to her first North American airport location at Oakland International Airport.

Pepper comes from SoftBank Robotics and Pepper Promoter is its out-of-the-box software solution that lets businesses customize Pepper without the need for expensive technical overhead, development or prowess.

N.B. Image credit: HMSHost

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