Finnair starts flight ticket sales directly via WeChat Pay in China

Finnair A350 XWB
Finnair uses the A350 between Helsinki and Beijing and Shanghai in mainland Chinai

Finnair is launching flight ticket sales directly via its official WeChat account in China.

It is now possible to use WeChat Pay as a payment method for the flight tickets sold through Finnair’s official WeChat account.

Finnair passengers are now able to search for Finnair flight tickets, book their flights and complete their purchase with WeChat Pay, all directly through Finnair’s official WeChat account.

This means that passengers stay within the same platform throughout the entire booking process.

Juha Järvinen, Chief Commercial Officer at Finnair:

“China is one of our most important markets, and we want to be where our customers are. Enabling ticket sales through WeChat and enabling WeChat Pay are important steps in better serving our customers in this rapidly growing market.”

Earlier this year, Finnair opened a Chinese customer service chat via its official WeChat account, which is open 09:00-18:00 daily.

In the beginning of 2018, Finnair will be the first non-Chinese airline to open a flagship store for online flight bookings on the JD Travel platform, also known as Jingdong, one of the leading e-commerce companies in China.

N.B. Image credit: finnair.com

About Finnair

Finnair is the largest airline in Finland. It’s main hub is Helsinki Airport.

Routes: Finnair flies between Asia, Europe and North America with an emphasis on fast connections via Helsinki, and connecting 19 cities in Asia and 7 cities in North America with more than 100 destinations in Europe.

Fleet: Currently 81 aircraft, comprising:

  • 8 Airbus A319
  • 10 Airbus A320
  • 20 Airbus A321
  • 8 Airbus A330
  • 11 Airbus A350
  • 12 ATR 72
  • 12 Embraer E190

Passengers: Just over 10.3 million in 2015

Alliance: oneworld

N.B. Image credit: Finnair

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