Marseilles Provence Airport introduces self bag drop

2 units now in use by Air Corsica, 6 more on the way

Marseille Provence Airport has installed a new self bag drop system.

The first two units are now in use by Air Corsica at Terminal 1, Hall B. Six new units will be installed in the terminals soon: four for Air France passengers in hall B and two others in hall A.

Before using the units, passengers have to check-in and obtain their boarding pass. At the self bag drop they scan their boarding pass and the unit issues a bag tag. The passenger attaches the tag to the bag and puts it onto the baggage belt.

The self bag drop units are from ICM Airport Technics.

Cécile Gorlier-Crousier, Head of the Aeronautical Operations Department at Marseille Provence Airport:

“This new equipment will allow passengers to have a better, faster, more fluid and autonomous experience when checking in their luggage. We are delighted to inaugurate our first aircraft with Air Corsica, an important partner of our airport. “

Gilles Albertini, Director of Operations and Customer Experience at Air Corsica:

“Air Corsica attaches great importance to simplifying its customers’ journey through airports. The development of e-checking has helped to facilitate the registration of passengers, but the check-in of baggage remains an important constraint.

“The Marseille Automated Baggage Deposits Deployment Project is a clear response to this simplification process for travelers. These new means allow us to improve the speed of check-in of the hold baggage and the fluidity of the queues by simplifying the journey of our customers.

“This simple and fast solution, the result of the collaboration between AMP and Air Corsica, is an additional asset in terms of service for our customers. “

Air Corsica operates several flights daily from Marseilles to four airports in Corsica: Ajaccio, Bastia, Calvi and Figari.

N.B. Image credit: Marseilles Provence Airport

Companies in this story

Marseilles Provence Airport (MRS)

Air Corsica (XK)

ICM Airport Technics