Lufthansa begins biometric boarding at LAX

Lufthansa A380 at gate
Lufthansa boarded an A380 with 350 passengers in 20 minutes during the biometrics trial

Lufthansa is planning to expand the use of biometric boarding at U.S. airports following a successful trial at Los Angeles.

The trial uses facial recognition technology to allow passengers to board the aircraft without the need to show a boarding pass or passport at the gate

During the initial trial, Lufthansa boarded an A380 with 350 passengers in about 20 minutes.

How it works

  • Self-boarding gates with facial recognition cameras capture passengers’ facial images as they approach the device
  • This image is securely sent to the CBP database for real-time matching and verification
  • After a successful match, the system recognizes the passenger as “boarded”
  • The passenger no longer needs to show a boarding pass or passport at the gate

Bjoern Becker, Senior Director, Product Management Ground and Digital Services for Lufthansa:

“The increasing need for airlines, airports and authorities to offer faster and more convenient processes for guests to move through the airport creates a unique opportunity for the use of biometrics.

“Lufthansa strives to enhance the customer experience by applying advanced technologies and innovative solutions. This is a further step towards achieving that goal.”

British Airways is already using facial recognition biometrics at 4 U.S. airports.

N.B. Image credit: wikipedia.org

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