Lufthansa Innovation Hub has updated its AirlineCheckins service that can check passengers in for more than 200 airlines worldwide.
Lufthansa launched the service in 2017 as a website (after extensive trials). As of now, the solution is also available as an iOS and Android app in the respective app stores.
The app, which was developed by the Lufthansa Innovation Hub, makes the service more transparent and easier to use, and forms the basis for further travel services related to passengers’ flights.
Specifically, this means that AirlineCheckins will continue to check users in automatically for their flights, taking into account their individual seating preferences. The service works for every airline that offers online check-in.
With the new app, airline passengers can now monitor the check-in status of their flights and manage their flights at all times. Personal information such as seating preferences, frequent flyer programs or travel partners can all be updated in the app. The app also has an alert feature that automatically notifies passengers of the current flight status and gate changes.The functions of the app are now to be continuously expanded and extended by additional services. The launch of a subscription model that gives app users access to lounges at airports and free Wi-Fi access on board is currently in the planning stage.
The basis for the development of the AirlineCheckins app was the feedback given by 2,500 AirlineCheckins users whom the Lufthansa Innovation Hub surveyed about the service. The app is now to start the next evolutionary stage of the service.
Kristian Weymar, AirlineCheckins Project Lead at the Lufthansa Innovation Hub:
“Our users are fans of automatic check-ins. With the app, we are now responding to the need for greater transparency and faster access to the service. Moreover, the survey has given us valuable insights into how we can further develop the service for our frequent flyers. On this basis, we are now continually expanding our app with additional travel services.”
To use the service, passengers give their details to AirlineCheckins.com and the passenger is checked-in as soon as check-in opens for the particular airline the passenger is flying with. AirlineCheckins.com sends the passenger their boarding pass by text message or email.
N.B. Image credit: lufthansagroup.com