SAS improves the passenger experience at Copenhagen Airport

SAS improves Copenhagen passenger experience
The SAS Lounges at Copenhagen Airport have been refurbished

SAS passengers at Copenhagen airport can now enjoy upgraded lounges with innovative technology features and new service products.

SAS is investing a double-digit million amount to improve the experience for passengers traveling to and from Copenhagen Airport. These investments include a comprehensive upgrade of the SAS Lounges, a brand-new SAS Service Point and a redesign for SAS Fast Track.

SAS Lounges

The SAS Lounges at Copenhagen Airport have been refurbished with brand-new, classical Scandinavian furnishings. The SAS Business Lounge has been given more seats and upgraded toilets and washing facilities. The furnishings also ensure that the rooms and spaces feel larger and more airy.

Passengers in the new SAS Gold Lounge can enjoy a barista-brewed coffee and beat the effects of jet lag and winter depression in Scandinavia’s dark, winter months using light therapy in the ‘Daylight Booster Zone’. In the SAS Lounge, passengers can now try out and explore upcoming technology and digital products in a new innovation hub, hosted by tech giant Panasonic.

The lamps and light fittings in the lounges are LED-based and energy-saving. All light installations have been designed centred around circular economy. This means, parts and material can be recycled and upcycled.

SAS passengers can also experience a new and updated range of wines in the lounges and those who are in a hurry can now enjoy the ‘On the Go’ food bar, a concept for passengers who visit the lounge a short time before departure.

The Kids Room in the SAS Lounge has also been renovated, with a new, child-friendly design. Here, children can watch an animated film, relax, read a book, build a train track or a tower of bricks and create a chalk drawing on the wall. Passengers can take children under the age of two with them into the lounge free of charge.

SAS Service Point

A brand-new SAS Service Point has also opened in Terminal 3, where SAS check-in and Bag Drop are located. The SAS Service Point will provide computers for booking tickets, check-in, charging points for mobiles, tablets, etc. and personal service from SAS staff, who can help if problems arise with the customer’s journey.

SAS Copenhagen Service Point
The SAS Service Point has a recognizable SAS identity

SAS Fast Track

SAS Fast Track, which is located in Terminal 3, has also been given a visual refresh and an interior in line with SAS’ updated design concept, which is characterized by subdued color tones and long-lasting materials such as leather, metal and wood.

N.B. All images courtesy of SAS

Internet links

SAS (SK)

Copenhagen Airport (CPH)