SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
TSA trials self-service screening at Las Vegas
The TSA and DHS are trialling a self-service screening system at Harry Reid International Airport in Las Vegas. It’s much the same as the current processes but with fewer TSA officers (TSO) involved. Their role is more to supervise and…
Munich trials innovative robot that sells snacks and drinks
A robot, called JEEVES, is selling food and drinks to passengers at Munich Airport. The robot wanders around the terminal and passengers stop it and buy drinks and snacks. Jeeves sells a selection of chilled soft drinks and snacks that…
Qantas makes inaugural flights with its first Airbus A220s
Qantas has started operations with its brand new Airbus A22Os. The airline’s subsidiary QantasLink started flying the A220s on commercial flights on 01 March 2024. The A220s are based in Melbourne and the first routes were Melbourne to Canberra and Melbourne…
Nigeria installing biometric egates at 5 airports
Nigeria has started installing biometric egates for arriving passengers at its international airports. The first airport to install the facial recognition system is Abuja’s Nnamdi Azikiwe International Airport. Abuja is installing 10 biometric ABC egates. So far, four are in…
Hawaiian starts roll out its free inflight Wi-Fi
Hawaiian Airlines has started rolling out its free inflight Wi-Fi service. To get it going the airline has installed the new system on one of its Airbus A321neos. The actual aircraft, registration N228HA, is not assigned to any route so…
Hilton is expanding on‑property messaging to entire portfolio
By the end of 2024, Hilton guests worldwide across the Hilton portfolio will have the ability to text for on‑property requests. Late check-out, extra pillows and wine glasses are some of the examples Hilton guests can request via the text…
Aeromexico plans big IFE upgrades
Aeromexico is extending its partnership with Touch to deliver best-in-class IFE on its aircraft. Over the next few years, Touch and Aeromexico plan to develop new inflight entertainment offerings and optimization strategies that will improve the passenger experience. The companies…
Schiphol takes flight with Apple Watch App
Passengers leaving Saudi Arabia will be able to check bags from home
Passengers flying out of any Saudi airport will soon be able to ship their bags from their home to any destination. The new “Passengers with No Bags” service will allow passengers to ship baggage in advance from home to any…
Transavia France takes delivery of its first A320neo
French low-cost carrier Transavia France, part of the Air France-KLM Group, has taken delivery of its first A320neo. The introduction of its first A320neo aircraft marks the beginning of Transavia France’s transition to become an all-Airbus operator, powered by efficient…
Fly by Face: ANA Tests Biometric Boarding in Portugal
Aeroportos de Portugal (ANA) has started a trial of a biometric system for boarding flights at Portuguese airports. Imagine skipping the boarding pass shuffle and flashing your face instead. Well, Portugal’s airport operator, ANA, is making it a reality with a new biometric boarding…
New Mexicana makes first flight
The new Mexicana de Aviacion made its first flight on 26 December 2023. The airline, now operated by the Mexican Ministry of Defense, made its inaugural flight from Mexico City’s Felipe Angeles Airport (NLU) to the new Tulum Airport (TQO) with a Boeing…
Air India receives its first Airbus A350
Qantas receives its first A220
Sunclass Airlines receives its first Airbus A321neo
Self bag drops introduced at three major airports in India
Three major airports have India have started to introduce self bag drops. The three airports are: They are introducing the systems to help cope with increasing passenger traffic. All three are using a two step system: Step 1: Passengers who…
TSA PreCheck® program adds four new airlines
The Transportation Security Administration (TSA) has added four more airlines to its TSA PreCheck® program. The new airlines are: This brings the total number of airlines participating in the TSA PreCheck program to 94 domestic and international carriers at more…
Transavia Airlines takes delivery of its first Airbus A321neo
Dutch low-cost carrier Transavia Airlines, part of the Air France-KLM group, has taken delivery of its first A321neo. The brand-new aircraft was delivered from Airbus’ Hamburg production facilities and flown to Transavia’s base at Amsterdam’s Schiphol Airport. This first A321neo,…
Delta adds biometric ID to JFK, LAX and LGA
Delta is expanding its use of biometrics to three more major U.S. airports. Passengers departing JFK, LAX and LGA can now use Delta’s Digit ID facial recognition at bag drop and security for domestic flights. It means passengers can check…