Air Canada, one of the leaders in self-service technology, has introduced new IER 918 Common Use Self Serve (CUSS) kiosks at Paris Charles de Gaulle airport (CDG).
Passengers receive an email containing a digitally signed and encrypted 2D bar code.
Amadeus and SITA have announced that they are working to empower Amadeus Altéa customers to offer real-time baggage tracking information and worldwide baggage reconciliation to passengers.
36 ABC eGates to be used at AMS in 2011
U.S. Customs and Border Protection announced today that Global Entry kiosks are now available at CBP preclearance at Vancouver International Airport and Ottawa’s MacDonald-Cartier Airport.
Taiwan Taoyuan International Airport has implemented SITA's CUSS kiosks.
At Bag Drops passengers just hand over bags, have them tagged and obtain a tag receipt.
Transfer kiosks can provide all the services currently delivered by transfer desks.
Self service immigration and customs speeds up entry to countries and provides increased border security.
Passengers input details of missing bags at a kiosk instead of waiting for an agent.
Passengers can check-in with internet access.
Check-in kiosks can be used by all passengers.
Passengers use any CUSS kiosk to check-in.
Passengers check-in and drop bags at a many locations including hotels and train stations.
Passengers print the boarding pass on plain paper at home, the office or anywhere with access to the internet.
Passengers can hand over bags at any bag drop instead of going to a specific airline.
Boarding passes can be obtained at self service kiosks no matter how passengers have checked-in.
Passengers print tags at a kiosk, attach them and then take the bags to a Bag Drop.
Even on arrival self-service is available to passengers.
The majority of passengers check-in online, by mobile, or at a kiosk. At the bag drop the agent tags the bag and checks documents.