Perth Airport installs sleep pods
First Australian airport to have sleep pods
Read MoreCategory: Passenger Experience
Shannon installs biometrics for US preclearance
Irish airport is first in Europe
Read More
Air France launches inflight wifi ‘passes’
Entire fleet to have Wi-Fi by 2020
Read More
Air Airline Bag Drop Baggage Departure News Passenger Experience PassengerSelfService Pre-trip Self Bag Drop Suppliers GOL starts self bag drop at Rio for domestic flights
Next up is São Paulo–Guarulhos
Read More
Hamburg Airport testing food delivery to the gate
Passengers order food online to be delivered to their gate
Read More
Emirates unveils new Business Class seats on its Boeing 777 aircraft
Two-class Boeing 777-200LR features a 2-2-2 Business Class seat configuration
Read More
Air New Zealand to trial translation technology
Google technology could allow passenger service staff to receive live translation of 40 languages
Read More
Cathay Pacific passengers can now access thousands of newspapers and magazines
Cathay passengers can read thousands of publications on their devices
Read More
Air Airline Airport In-trip Industry Bodies News Passenger Experience PassengerSelfService Post-trip Pre-trip IATA and ACI launch NEXTT
Aims to ensure passengers benefit from the latest technologies
Read More
TSA Pre-Check adds five more airlines
Expedited screening now available through 42 air carriers
Read More
LATAM Brazil to add inflight connectivity to its A320 aircraft
LATAM Brazil is to introduce inflight connectivity using Gogo’s 2Ku technology to 100 of its A320 family aircraft. The installation will be on aircraft which operate flights in Brazil as well as to other countries in Latin America. Gogo expects the inflight connectivity service to begin in the first half of 2018 and to finish the roll-out in the first half of 2019. Jerome Cadier, CEO of LATAM Airlines Brazil: “We have selected the most modern and innovative in-flight internet technology available in order to offer an unrivalled and diverse…
Read More
Air Airline Airport At the airport In-trip News Passenger Experience PassengerSelfService Security Suppliers American launches automated screening lanes at Miami International Airport
Lanes incorporate technology and screening station modifications that enhance security effectiveness while decreasing the time travelers spend in line
Read More
Air Mauritius takes delivery of its first A350 XWB
The first A350 operator based in the Indian Ocean
Read More
TUI suggests holidays based on customer emotions
System reads facial expressions as customers look at images and videos
Read More
Frankfurt passengers can get delayed bags back faster
Agents can trace and rebook bags faster and on the spot.
Read More
Kenya Airways to deploy IFE on its Boeing 737 fleet
Installing wireless IFE on its 12 Boeing 737 aircraft
Read More
Qantas unveils its first 787-9 Dreamliner
The first Qantas Dreamliner arrives in Sydney on 20 October
Read More
Istanbul New Airport use of smart technology
When it opens in 2018, Istanbul New Airport will use a lot use of smart technology
Read More
Air Airport Arrival Biometrics Border Control News Passenger Experience PassengerSelfService Post-trip Suppliers Dubai International to introduce facial recognition in an aquarium
“virtual border” due by end of summer 2018 at Terminal 3
Read More
Lufthansa aims to bring blockchain technology to travel
Aims to make travel cheaper for passengers and more profitable for providers
Read More