Gatwick to trial Stan the robot for parking cars
Stan could help increase parking by a third
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Helsinki Airport trials 5G robot
Uses new 5G network – but no cute name
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Prague Airport puts Master Pepper the robot to work
Entertains passengers and gives them basic information
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KLM trials robot that takes your hand bags to the gate
In true KLM style, Care-E is bright blue.
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Munich Airport and Lufthansa testing Josie Pepper the information robot
“Josie Pepper” to provide information to passengers
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Haneda displays the robots on trial for Tokyo2020
Airport display 7 robots on trial during January 2018
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Singapore Airlines launches chatbot to help passengers with pre-flight queries
Kris the bot is reached through Facebook Messenger
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Passengers can now make bookings on KLM chatbot
Passengers can book a ticket in a conversational way via a service bot on KLM’s Messenger
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Incheon to introduce 14 LG robots for passenger services
The robots from LG are being introduced by June 2018
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Tigerair launches Toby the Facebook Messenger chatbot
Chatbot is available 24/7 for passengers to access tigerair flights, bookings or ask questions about travelling with Tigerair
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Finnair launches its first chatbot powered by artificial intelligence
Finn has a mission to help Finnair customers in Facebook during their Finnair journey.
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Air Airline Airport Bag Drop Baggage Departure News PassengerSelfService Pre-trip Robotics Self Bag Drop Self Tagging Suppliers Leo the baggage robot on show in Santiago
SITA, LATAM and Nuevo Pudahuel airport join to showcase the baggage robot
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Air New Zealand trials robot at check-in
Passengers can interact with the robot at Air New Zealand’s check-in desks and select departure gates in Sydney for 5 days
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Qantas Concierge chatbot launches in UK and North America
Passengers in the UK, North America and Hong Kong can now engage with the Qantas Concierge chatbot
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Seattle-Tacoma tests robots at security
The robot helps passengers with screening information
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Robots arrive at Seoul’s Incheon Airport
5 passenger service robots and 5 for cleaning
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Air Airport At the airport In-trip News Passenger Experience PassengerSelfService Robotics Suppliers HMSHost deploys Pepper the Robot to promote app
Visiting airports across U.S. this summer, starting at Chicago O’Hare
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SITA Lab unveils KATE, a robotic kiosk
Aims to reduce check-in queues
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Robot birds to scare real birds at Edmonton Airport
Falcons and eagles simulate real birds
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Japan Airlines starts baggage robot trial
Robot helps take bags from arrivals to terminal exit
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