QANTAS opens new London Heathrow lounge

Qantas London Lounge cocktail bar
The new Qantas London Lounge at Heathrow features a marble cocktail bar beneath a brass chandelier

Qantas has opened its new dedicated lounge at Heathrow Airport. The new Qantas London Lounge is the result of 12 months of building work.

The lounge has seating for more than 230 passengers and features a marble cocktail bar, a gin bar and á la carte dining.

Located at London Heathrow Terminal 3, the Qantas London Lounge is open daily from 8am – 8:30pm to Qantas passengers travelling in First and Business and Qantas Platinum One, Platinum and Gold Qantas Frequent Flyers and their guests. It is also open to eligible oneworld Emerald and Sapphire passengers, Emirates Skywards Platinum and Gold customers and Qantas Club members and their guests.

Key features of the lounge include:

  • Seating for more than 230 customers to relax, work and dine before their flight
  • Split over two levels with views of the airfield
  • Follows the same concept as Qantas’ international lounges in Hong Kong, Singapore, Los Angeles and Brisbane, with the food and interior design taking inspiration from the local region
  • Designed by Woods Bagot, the interiors reflect London at twilight with deep greens and rich blues throughout the furniture, while warm-coloured timbers, stone and brass represent the historic architecture of the city
  • A marble cocktail bar beneath a brass chandelier on the upper level serving cocktails designed by the Qantas Rockpool Mixologists, as well as Australian and European wine and beer
  • A gin bar on the lower level offers the finest Australian and British gins, alongside an all-day barista service
  • Menus designed by Rockpool with a Sofitel service experience, customers will enjoy á la carte service in the dining room with a selection of plates of the day including:
    • Quintessential British dishes such as ploughman’s platters, pot pies and scones with jam and cream
    • Australian favourites such as healthy brunch bowls with eggs, avocado and kale, and zucchini and haloumi fritters
    • The signature salt and pepper squid with green chilli sauce from the Qantas First Lounges
  • Premium hot and cold buffets
  • ‘Quench’ hydration station with tisane, fruit infused water, sparkling water
  • Business facilities including Wi-Fi, flexible work spaces and workstations
  • Six shower suites with Aurora Spa amenities
  • The new range of Noritake crockery by David Caon and a collection of tea cups and saucers by Miranda Kerr for Royal Albert.

Alan Joyce, Qantas Group CEO:

“The Kangaroo Route is at the heart of Qantas’ identity and London is one of our most important destinations. We have worked with leaders in design, food and service to create a lounge that is modern and comfortable and incorporates the aesthetics of the Qantas lounges that make our customers feel at home.

“We are reshaping what customers come to expect from international travel with direct flights between Australia and London. It’s a long flight, so we’re taking a holistic approach to passenger wellbeing on and off the aircraft, and the new Heathrow lounge is an important part of that.”

In the last three years Qantas has built or refreshed nearly 30 lounges across its international and domestic network, with several other projects underway. Qantas has started building the new Melbourne Domestic Business Lounge and Qantas Club and the Perth International Transit Lounge will open in March.

N.B. Image credit: Qantas

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