Pre-Trip

Female pax at airport

Bags Operates Remote Baggage Check-In at Boston Logan International Airport

PassengerSelfService

Passengers at Boston Logan International Airport can now check-in their bags off-airport at the CentRead More

Southampton Airport employs dogs to enhance passenger experience

PassengerSelfService

Southampton International Airport is now employing four-legged helpers. Early in January this yeaRead More

Tokyo Haneda is using NEC AI technology to predict wait times

New system to predict wait times at Haneda security

PassengerSelfService

Korean Air expands its use of self service

PassengerSelfService

All Korean Air domestic passengers must now use self bag drop

PassengerSelfService

China Southern to introduce electronic bagtags

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In-Trip

Plaza Premium opens new lounge at Sydney Airport

PassengerSelfService

Plaza Premium has opened its first lounge at Sydney Kingsford Smith International Airport. It Read More

British Airways trials fully autonomous wheelchairs

PassengerSelfService

SWISS takes delivery of its first A320neo

PassengerSelfService

Hong Kong Airlines to add in-flight connectivity from Aerkomm

PassengerSelfService

Southampton Airport employs dogs to enhance passenger experience

PassengerSelfService
Fiumico is first in Italy to trial biometrics for departures

Fiumicino airport trials biometrics at departures

PassengerSelfService

Post-Trip

Barbados BordeXpress kiosks

Barbados International adds more biometric border control kiosks

PassengerSelfService

Grantley Adams International Airport (GAIA) in Barbados has expanded its use of self-service border Read More

Japan to introduce facial recognition at six major airports

PassengerSelfService
UNited Airlines Boeing 737 taking off

United improves passenger connections with new technology

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Calgary customs kiosks

Calgary introduces new customs kiosks

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Vilnius Airport ABC eGate

Vilnius Airport introduces biometric ABC eGates

PassengerSelfService
Coop delivery truck at Gothenburg Airport

Gothenburg passengers can collect supermarket shopping on arrival

PassengerSelfService

New Technology

Fiumico is first in Italy to trial biometrics for departures

Fiumicino airport trials biometrics at departures

PassengerSelfService

Rome’s Fiumicino airport has started a trial of facial recognition for departing passengers. ItaRead More

Las Vegas Airport allows self-driving vehicles at pick up and drop off

PassengerSelfService

Aptiv announced it has been awarded access to pick up and drop off a select group of passengers via Read More

British Airways to trial Bill the robot for passenger service

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Pocketalk device for translation

ANA using interactive translator devices at Japanese airports

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Korean Air expands its use of self service

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Pepper the robot

Christchurch Airport trials Pepper the robot

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