New technology Archives - PASSENGER SELF SERVICE

Tampa Airport deploys new technolgies to keep facilities clean

Robot software cleans a mile of handrails a minute

July 18, 2020

Tokyo Haneda installs new self bag drop solution from Materna

68 self bag drop units already installed

July 3, 2020

Biometrics at land border between Hungary and Serbia

First ABC system at a bus terminal in Schengen area

April 30, 2020

Hong Kong Airport trials robot cleaners and passenger disinfection

High-touch surfaces in the terminal are coated to destroy viruses

April 29, 2020

Etihad Airways to trial medical checks at self-service devices

Contactless devices will monitor temperature, heart rate, respiratory rate

April 7, 2020

Fiumico is first in Italy to trial biometrics for departures

Fiumicino airport trials biometrics at departures

First airport in Italy to trial biometrics for departures

January 25, 2020

Las Vegas Airport allows self-driving vehicles at pick up and drop off

Over 3,400 places have Aptiv’s vehicles in Las Vegas

January 8, 2020

British Airways to trial Bill the robot for passenger service

British Airways says it wants to enable its airport staff to concentrate on more complex customer queries.

January 4, 2020

ANA using interactive translator devices at Japanese airports

Devices will be used at all 50 domestic Japanese airports

December 21, 2019

Korean Air expands its use of self service

More biometric boarding from U.S. and more self-tagging in Korea

November 17, 2019

Christchurch Airport trials Pepper the robot

The airport is looking to see how the robot interacts with visitors to the airport.

October 19, 2019

ANA to expand self-driving wheelchair tests at Narita Airport

Trial from October 9 until November 28 with real passengers.

October 12, 2019

Emirates to start biometric boarding for flights to the U.S.

Emirates is the first airline outside America to receive approval for biometric boarding from the U.S. Customs Border Protection (CBP).

September 25, 2019

American Airlines biometric boarding at DFW

American Airlines starts biometric boarding at Dallas Fort Worth

Using the facial recognition system at its largest hub on select international departures from DFW Terminal D.

August 30, 2019

Barbados International adds more biometric border control kiosks

The airport now has 48 border control kiosks from Innovative Travel Solutions.

August 30, 2019

British Airways to trial virtual reality headsets

Will be bringing First passengers a 3D cinema in the skies through virtual reality headsets on select flights (Picture by Nick Morrish/British Airways)

August 15, 2019

Gatwick launches chatbot called Gail

Gatwick chatbot, Gail, provides flight information, flight specific notifications, and information on airport shops, restaurants and other facilities.