New technology
Delta to launch first biometric terminal in the U.S.
Will use facial recognition end-to-end
Washington Dulles unveils new biometric exit boarding system
Helps meet mandate for biometric exit screening on flights departing the U.S.
Aberdeen Airport testing VR app for passengers with hidden disabilities
Looking for volunteers to help with testing
WestJet launches AI chatbot, called Juliet
First Canadian airline to launch an AI Chatbot
KLM trials robot that takes your hand bags to the gate
In true KLM style, Care-E is bright blue.
Orlando Airport chooses SITA to implement 100% biometric exit
Greater Orlando Aviation Authority is the first to fully deploy the CBP Biometric Entry and Exit Program
Air France passengers can ask Amazon Alexa for flight information
Passengers can get flight info from Alexa
Buenos Aires International Airport launches Automated Border Control
ABC system from Vision-Box cuts border clearance time in half
Emirates trials virtual reality headsets in its Dubai lounges
Headsets provide an immersive cinematic experience
Lufthansa begins biometric boarding at LAX
Expected to expand to all U.S. airport departures
Auckland Airport hires its first digital employee
Vai can answer passengers’ questions about New Zealand’s biosecurity rules
British Airways now using facial recognition biometrics at 4 U.S. airports
Airline now trialling biometrics for boarding at Orlando International
Sydney to start trial of facial recognition to (almost) replace passports
Qantas passengers can ‘register’ to take part in the trial
Air New Zealand’s emoji travel tips
Allows passengers to explore the best New Zealand has to offer using emojis
Houston airports helps vision-impaired passengers
Houston’s airports now more accessible for blind and low vision passengers
Jetstar’s chatbot, Jess, is now on Facebook Messenger
Two thirds of Jetstar passengers use Facebook to ask about bookings
Gold Coast Airport to introduce passenger tracking
Ceiling mounted sensors will count and track passengers anonymously
Singapore Airlines digital wallet for frequent flyers
Airline loyalty digital wallet will be blockchain-based
South Korean airports to use biometric identification for domestic flights
Passengers register their ID and fingerprint of palm vein to use the system