Frankfurt Airport trials robotic concierge
Socially intelligent robot advises passengers
Athens Airport to trial biometrics at check-in and boarding
Greece’s largest airport becomes Europe’s first to use biometric identity at security
Etihad plans more self-service kiosk, bag drop and boarding at Abu Dhabi
Biometrics to be used throughout airport
JAL trials artificial intelligence-enhanced service at check-in
Trial at Narita and Haneda until end of March 2019
Schiphol trials biometric boarding
Uses facial recognition with Cathay Pacific
Air France tests biometric boarding pass and adds new chatbot, Lea
Also adds new features to Air France app
Iberia trials virtual reality onboard
New service debuts between Madrid and New York and Tel Aviv
Lufthansa now using biometric boarding at Miami
Use facial technology from SITA
AirAsia unveils AI chatbot called AVA
Gives website and mobile app a facelift
Gatwick to trial Stan the robot for parking cars
Stan could help increase parking by a third
Entebbe Airport to install ABC eGates from Gemalto
Will use eGates for departing passengers
Wellington Airport launches free virtual assistant for visually impaired passengers
2nd airport outside U.S. to offer service
Swea chatbot launched at Swedavia’s airports
First chatbot at a Nordic airport
Hertz uses biometrics to speed up car rentals
Uses facial recognition to complete rental
American Airlines trials biometric boarding at LAX
Pilot program at LAX for 90 days
Helsinki Airport trials 5G robot
Uses new 5G network - but no cute name
Delta to launch first biometric terminal in U.S. in December
Atlanta Terminal F is the first
Heathrow launches new app for visually impaired passengers
Passengers can access assistance on their mobile
Milwaukee Mitchell Airport helps vision impaired passengers
Airport has launched free access to Aira
JetBlue introduces biometric self-boarding at JFK
Uses facial technology to speed up process