JetBlue starts biometric boarding at Reagan National Airport
Removes need for paper boarding passes
Virgin Australia adds indoor mapping and wayfinding to app
Virgin Australia passengers can now more easily navigate the airport thanks to the addition of interactive indoor maps and navigation to the airline’s app. Passengers can use the app to navigate select airports in Australia, New Zealand, Hong Kong and…
Emirates unveils plans for biometric tracking of passengers at Dubai
Tracks passengers using biometrics from check-in to boarding
Prague Airport puts Master Pepper the robot to work
Entertains passengers and gives them basic information
KLM launches four voice-activated services on Google Home
Voice-activated services help to plan and prepare trips
Heathrow plans for world’s largest deployment of biometrics
Facial recognition to be used at multiple points in the airport
Passengers use biometric tunnel for passport control at Dubai Airport
Passengers process in 15 seconds with facial recognition
Virgin Australia launches voice check-in through Amazon Alexa
First airline outside North America to do so
KLM passengers can check hand baggage size via Messenger
Uses Augmented Reality to compare actual bag with virtual
Shannon installs biometrics for US preclearance
Irish airport is first in Europe
Malaysia Airlines unveils new flight booking chatbot
MHchat
Delta to launch first biometric terminal in the U.S.
Will use facial recognition end-to-end
Washington Dulles unveils new biometric exit boarding system
Helps meet mandate for biometric exit screening on flights departing the U.S.
Aberdeen Airport testing VR app for passengers with hidden disabilities
Looking for volunteers to help with testing
WestJet launches AI chatbot, called Juliet
First Canadian airline to launch an AI Chatbot
KLM trials robot that takes your hand bags to the gate
In true KLM style, Care-E is bright blue.
Orlando Airport chooses SITA to implement 100% biometric exit
Greater Orlando Aviation Authority is the first to fully deploy the CBP Biometric Entry and Exit Program
Air France passengers can ask Amazon Alexa for flight information
Passengers can get flight info from Alexa
Buenos Aires International Airport launches Automated Border Control
ABC system from Vision-Box cuts border clearance time in half
Emirates trials virtual reality headsets in its Dubai lounges
Headsets provide an immersive cinematic experience