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PASSENGER SELF SERVICE

SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL

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PASSENGER SELF SERVICE

SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL

SCOT robocop

Dallas airport using 7 foot tall SCOTs to check if passengers wear a mask

  • April 17, 2022
VIVA Air Airbus A320neo

VIVA Air offers check-in via WhatsApp

  • March 15, 2022

Vienna Airport trials AI chatbot

  • September 19, 2020
Pocketalk device for translation

ANA using interactive translator devices at Japanese airports

  • December 21, 2019
Tokyo Haneda is using NEC AI technology to predict wait times

New system to predict wait times at Haneda security

  • December 15, 2019

Gatwick launches chatbot called Gail

  • August 10, 2019
Sendai Airport Bebot chatbot

Sendai Airport trials AI-powered chatbot to help passengers

  • July 3, 2019
Passengers at airport

Sydney Airport’s new passenger assistance services

  • May 28, 2019
FRAnny - Frankfurt Airport robotic concierge

Frankfurt Airport trials robotic concierge

  • April 9, 2019
JAL AI-enhanced check-in

JAL trials artificial intelligence-enhanced service at check-in

  • March 12, 2019
AirAsia AVA chatbot

AirAsia unveils AI chatbot called AVA

  • January 30, 2019
Wellington Airport passengers walking

Wellington Airport launches free virtual assistant for visually impaired passengers

  • January 12, 2019
Swea Swedavia chatbot

Swea chatbot launched at Swedavia’s airports

  • December 15, 2018
Heathrow launches Aira app

Heathrow launches new app for visually impaired passengers

  • December 1, 2018
Woman with Aira glasses

Milwaukee Mitchell Airport helps vision impaired passengers

  • November 25, 2018
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