Devices will be used at all 50 domestic Japanese airports
Read MoreANA using interactive translator devices at Japanese airports
Tag: artificial intelligence
New system to predict wait times at Haneda security
System is providing fully automated waiting time forecasts.
Read MoreGatwick launches chatbot called Gail
Gatwick chatbot, Gail, provides flight information, flight specific notifications, and information on airport shops, restaurants and other facilities.
Read MoreSendai Airport trials AI-powered chatbot to help passengers
With Bebot, passengers can access information about shops, restaurants, luggage storage and other services.
Read MoreSydney Airport’s new passenger assistance services
Part of focus to improve accessibility
Read MoreFrankfurt Airport trials robotic concierge
Socially intelligent robot advises passengers
Read MoreJAL trials artificial intelligence-enhanced service at check-in
Trial at Narita and Haneda until end of March 2019
Read MoreAirAsia unveils AI chatbot called AVA
Gives website and mobile app a facelift
Read MoreWellington Airport launches free virtual assistant for visually impaired passengers
2nd airport outside U.S. to offer service
Read MoreSwea chatbot launched at Swedavia’s airports
First chatbot at a Nordic airport
Read MoreHeathrow launches new app for visually impaired passengers
Passengers can access assistance on their mobile
Read MoreMilwaukee Mitchell Airport helps vision impaired passengers
Airport has launched free access to Aira
Read MoreKLM launches four voice-activated services on Google Home
Voice-activated services help to plan and prepare trips
Read MoreVirgin Australia launches voice check-in through Amazon Alexa
First airline outside North America to do so
Read MoreMalaysia Airlines unveils new flight booking chatbot
MHchat
Read MoreWestJet launches AI chatbot, called Juliet
First Canadian airline to launch an AI Chatbot
Read MoreAir France passengers can ask Amazon Alexa for flight information
Passengers can get flight info from Alexa
Read MoreHouston airports helps vision-impaired passengers
Houston’s airports now more accessible for blind and low vision passengers
Read MoreJetstar’s chatbot, Jess, is now on Facebook Messenger
Two thirds of Jetstar passengers use Facebook to ask about bookings
Read MoreKLM use of artificial intelligence to answer passenger queries
Use of AI means that agents can spend more time on questions in conversations with passengers that need a human approach
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