Devices will be used at all 50 domestic Japanese airports
System is providing fully automated waiting time forecasts.
Gatwick chatbot, Gail, provides flight information, flight specific notifications, and information on airport shops, restaurants and other facilities.
With Bebot, passengers can access information about shops, restaurants, luggage storage and other services.
Part of focus to improve accessibility
Socially intelligent robot advises passengers
Trial at Narita and Haneda until end of March 2019
Gives website and mobile app a facelift
2nd airport outside U.S. to offer service
First chatbot at a Nordic airport
Passengers can access assistance on their mobile
Airport has launched free access to Aira
Voice-activated services help to plan and prepare trips
First airline outside North America to do so