PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
Artificial Intelligence
Bengaluru Airport tests robots to assist passengers
Dallas airport has 7 foot tall SCOTs to check passengers wear mask
VIVA Air offers check-in via WhatsApp
Vienna Airport trials AI chatbot
British Airways to trial Bill the robot for passenger service
ANA using interactive translator devices at Japanese airports
New system to predict wait times at Haneda security
Gatwick launches chatbot called Gail
Sendai Airport trials AI-powered chatbot to help passengers
Sydney Airport’s new passenger assistance services
Frankfurt Airport trials robotic concierge
JAL trials artificial intelligence-enhanced service at check-in
AirAsia unveils AI chatbot called AVA
Wellington Airport launches free virtual assistant for visually impaired passengers
Swea chatbot launched at Swedavia’s airports
Heathrow launches new app for visually impaired passengers
Milwaukee Mitchell Airport helps vision impaired passengers
KLM launches four voice-activated services on Google Home
