New system to predict wait times at Haneda security

System is providing fully automated waiting time forecasts.

Tokyo’s Haneda Airport has installed a system to predict wait times at Haneda security.

The “Waiting Time Forecast System” from NEC analyzes and visualizes congestion at airport security to give an idea about wait times at Haneda security.

The system combines two technologies from NEC:

  • crowd behavior analysis – AI technology that detects crowd congestion in videos
  • 3D stereo-visual sensors – which capture the movements of people who appear on screen

It collects and analyzes information on the flow and number of passengers. It then visualizes the status of congestion in real time to estimate waiting times.

It has been in operation since October 2019 and is now providing fully automated waiting time forecasts.

In future, NEC aims to improve the accuracy of AI-enabled forecasts and expand their capabilities. This could mean estimating waiting times several hours in advance.

Kazuo Watanabe, General Manager, Smart Infrastructure Division, NEC Corporation:

“In addition to airport systems, NEC will continue to develop advanced ICT-based solutions and services, including video analysis technologies, for introduction to stadiums, theme parks, and other leading facilities.”

“NEC positions its safety business as an engine for global growth, and will continue to promote the NEC Safer Cities  initiative for building smart cities based on proprietary technologies that support safety, security and contribute to the creation of an affluent society.”

NEC at Japanese airports

Earlier in 2019, NEC announced an order from the Japanese Government for an electronic customs system using facial recognition at the customs inspection areas of six major airports in Japan.

  • New Chitose Airport
  • Narita International Airport
  • Haneda Airport
  • Chubu International Airport
  • Kansai International Airport
  • Fukuoka Airport

The  six major airports account for approximately 90% of the annual passengers entering Japan and the systems are expected to be in place by March 2020.

N.B. Image credit: Jay Clark on Unsplash

Internet links

Tokyo International Airport Haneda (HND)