Bags Operates Remote Baggage Check-In at Boston Logan International Airport
Passengers at Boston Logan International Airport can now check-in their bags off-airport at the Central Parking Garage. The service, from a companyRead More…
Category: Pre-trip
Southampton Airport employs dogs to enhance passenger experience
Southampton International Airport is now employing four-legged helpers. Early in January this year, the airport launched a therapy dog initiative tRead More…
New system to predict wait times at Haneda security
Tokyo’s Haneda Airport has installed a system to predict wait times at Haneda security. The “Waiting Time Forecast System” from NEC analyzes and vRead More…
Korean Air expands its use of self service
Korean Air has expanded its self-service offerings at Atlanta and Incheon. The airline is now using facial recognition for passengers boarding at ARead More…
All Korean Air domestic passengers must now use self bag drop
All Korean Air domestic passengers now have to use self bag drop at the airport. The airline has converted its economy class check-in desks to bag-Read More…
China Southern to introduce electronic bagtags
China Southern Airlines is about to introduce electronic bagtags for some domestic flights. China’s largest airline is introducing the electronic bRead More…
Spirit Airlines and Las Vegas start automated self bag drop
Spirit Airlines has started an automated self-service bag drop system at Las Vegas McCarran International Airport. The new system is located in theRead More…
Finnair new digital service to attract passengers to Finland and Nordics
Finnair has started a new online service to attract international passengers to Finland and the Nordics. Called Now/here, the service combines Read More…
Birmingham Airport launches Assistance System
Birmingham Airport has launched a special assistance system to help passengers with accessibility issues. The new operational management system,Read More…
KLM launches ‘Try before you Fly’ AR campaign
KLM is the first airline worldwide to run a campaign using Facebook’s Augmented Reality (AR) ads format aimed at promoting its destinations on FacebRead More…
EL AL Taxi Pool enables passengers to share taxis
EL AL is launching an innovative service that enables passengers to share a taxi from airport to hotel. The service, called Taxi Pool, is the first oRead More…
Athens Airport to trial biometrics at check-in and boarding
Athens International Airport is trialling biometrics at key points of the passenger journey. Passengers flying with Aegean Airlines from Greece’sRead More…
Etihad plans more self-service kiosk, bag drop and boarding at Abu Dhabi
Etihad Airways is planning to deploy newly developed voice activated self-service kiosk, bag drop and boarding gates at Abu Dhabi. The national airRead More…
Aeroflot starts hand-baggage-only fares on some routes
Aeroflot is introducing hand-baggage-only fares on a number of medium-haul routes operated by Rossiya Airlines and Aeroflot. The airline is startinRead More…
JAL trials artificial intelligence-enhanced service at check-in
Japan Airlines (JAL) is trialling a new service that applies artificial intelligence (AI) to answer passenger requests at the airline’s check-inRead More…
Schiphol trials biometric boarding
Passengers traveling with Cathay Pacific can now take part in a trial of biometric self-boarding at Amsterdam Airport Schiphol. After checking in, Read More…
Air France tests biometric boarding pass and adds new chatbot, Lea
Air France has introduced a number of new digital innovations including a trial of biometric boarding, a new chatbot for irregular operations and multRead More…
Edinburgh Airport to introduce self-service valet parking
Edinburgh Airport is introducing a new high-tech digital valet parking system this summer. A new service which uses innovative technology will put Read More…
Montréal-Trudeau now using self bag drop from Materna
Canada’s Montréal-Trudeau Airport is now using self bag drop units from German-based Materna ips. The new check-in area in tRead More…
Royal Air Maroc opens opens self bag drop at Casablanca
Royal Air Maroc has opened self bag drop for its passengers at Mohammed V airport in Casablanca. The airline has deployed 30 self-service check-in Read More…