Abu Dhabi Airport elevators are now contactless
53 elevators have contactless keypads
Avalon Airport is introducing touchless self-service
Avalon is first in Australia to introduce touchless check-in
Bags operates remote baggage check-in at Boston Logan
Passengers can check-in, get boarding passes, bag tags before going to the terminal
Southampton Airport employs dogs to enhance passenger experience
Airport is in a mission to re-home adorable pooches
New system to predict wait times at Haneda security
System is providing fully automated waiting time forecasts.
Korean Air expands its use of self service
More biometric boarding from U.S. and more self-tagging in Korea
All Korean Air domestic passengers must now use self bag drop
Airline says it will allow more efficient, convenient check-in service and possibly cut jobs.
China Southern to introduce electronic bagtags
What exactly is this better for passengers than traditional check-in?
Spirit Airlines and Las Vegas start automated self bag drop
Las Vegas first automated self bag drop
Finnair new digital service to attract passengers to Finland and Nordics
Offesr hand-picked experiences in Nordics
Birmingham Airport launches Assistance System
Helps passengers with accessibility issues
KLM launches ‘Try before you Fly’ AR campaign
KLM is using AR to promote its destinations
EL AL Taxi Pool enables passengers to share taxis
Passengers share taxis from airport to hotel
Athens Airport to trial biometrics at check-in and boarding
Greece’s largest airport becomes Europe’s first to use biometric identity at security
Etihad plans more self-service kiosk, bag drop and boarding at Abu Dhabi
Biometrics to be used throughout airport
Aeroflot starts hand-baggage-only fares on some routes
Or starts charging for bags
JAL trials artificial intelligence-enhanced service at check-in
Trial at Narita and Haneda until end of March 2019
Schiphol trials biometric boarding
Uses facial recognition with Cathay Pacific
Air France tests biometric boarding pass and adds new chatbot, Lea
Also adds new features to Air France app
Edinburgh Airport to introduce self-service valet parking
Plans mean 5000 more parking spaces by 20121