Three major airports have India have started to introduce self bag drops.
The three airports are:
- Delhi Indira Gandhi International Airport (DEL)
- Rajiv Gandhi International Airport (HYD)
- Manohar International Airport (GOX)
They are introducing the systems to help cope with increasing passenger traffic.
All three are using a two step system:
Step 1: Passengers who haven’t checked in already, can check in at a self-service kiosk by identifying themselves with their ID. After successful identification, passengers receive their boarding pass.
Step 2: At the second step, passengers move to the self bag drop systems and scan their boarding pass to receive the desired number of bag tags. The passengers attach the tags to the bags and put the bags into the self bag drop unit.
The self-service systems are equipped with tub dispensers and shutter doors.
Built-in scanners identify each piece of baggage that needs to be placed in a tub before entering the airport’s baggage handling system (BHS). As a result, the system lets passengers know when to use a tub for bulky bags or strollers. The tubs are right next to the self bag drops.
The shutter doors separate the collector belt from the insertion and verification belts and make sure that only approved baggage enters the BHS.
Delhi Indira Gandhi International Airport (DEL)
India’s busiest airport is installing 50 self bag drops, 14 at Terminal 1 and 36 at Terminal 3.
Passengers travelling with Indigo, Vistara, Air India, British Airways, Air France as well as KLM Royal Dutch can use the self bag drops.
Rajiv Gandhi International Airport (HYD)
Rajiv Gandhi International Airport in Hyderabad is installing over 60 self bag drops.
The airport is the fourth busiest in India for passengers.
The first airlines to offer the new system to their passengers are IndiGo and Air Vistara.
Manohar International Airport (GOX)
Manohar International Airport (GOX) has installed four self bag drops.
GOX is a new international airport in Mopa in North Goa, only starting flights in January 2023.
It will be the main airport for tourist traffic in the state of Goa, which is very popular with Europeans. The new airport expects to eventually service up to 12 million passengers per year.
Passengers travelling with Indigo or Vistara can use the self bag drops now.
German company Materna ips. is supplying the self bag drops at the three airports.
The units supplied are the company’s highly flexible and customisable Flex.Go system.
Shibu Mathews, Managing Director, Materna IPS India:
“Giving passengers the ability to control their time and service interactions should be a priority for airports of the future. The Self Bag Drop solution is a technology offering the possibility to reduce the time spent at counters when dropping a bag.”