British Airways says it wants to enable its airport staff to concentrate on more complex customer queries.
Read MoreBritish Airways to trial Bill the robot for passenger service
Category: In-trip
Qatar Airways launches football themed safety video
Stars of world football Neymar Jr, Robert Lewandowski and Cafu guide passengers through safety procedures in light-hearted film.
Read MoreKorean Air expands its use of self service
More biometric boarding from U.S. and more self-tagging in Korea
Read MoreBritish Airways opens updated lounge at Johannesburg
The lounge features the best of British and South African design, delivering a luxurious and contemporary look and feel.
Read MoreEGYPTAIR introduces inflight mobile connectivity from Aeromobile
Rollout across entire fleet of Dreamliner aircraft to complete in Autumn 2019
Read MoreCathay Pacific’s huge increase in IFE content
It is quadrupling the amount of entertainment currently available to passengers.
Read MoreChristchurch Airport trials Pepper the robot
The airport is looking to see how the robot interacts with visitors to the airport.
Read MoreANA to expand self-driving wheelchair tests at Narita Airport
Trial from October 9 until November 28 with real passengers.
Read MoreEmirates to start biometric boarding for flights to the U.S.
Emirates is the first airline outside America to receive approval for biometric boarding from the U.S. Customs Border Protection (CBP).
Read MoreEtihad and Abu Dhabi to trial use of autonomous wheelchairs
autonomous wheelchairs will allow passengers with restricted mobility to move around the airport on their own
Read MoreANA first to use new self bag drops at Narita
The self bag drops will be the first that ANA has implemented for international flights.
Read MoreLufthansa expands biometric boarding to New York JFK’s Terminal 1
Lufthansa starts using biometric boarding at a fourth U.S. airport, more to come at other airports throughout United States.
Read MorePanasonic Avionics and Toca Boca announce plans for Inflight Map for Cchildren
Map would be first of kind, producing a fun interface designed to keep kids entertained and informed inflight.
Read MoreIndiGo offers inflight entertainment from SonyLIV
Passengers will have unlimited access to SonyLIV’s premium content catalogue for the next 7 days.
Read MoreAmerican Airlines starts biometric boarding at Dallas Fort Worth
Using the facial recognition system at its largest hub on select international departures from DFW Terminal D.
Read MoreNarita Airport to install 72 self bag drops
Narita International Airport to install 72 Auto Bag Drop units in
time for the 2020 Tokyo Olympics and Paralympic Games
British Airways to trial virtual reality headsets
Will be bringing First passengers a 3D cinema in the skies through virtual reality headsets on select flights (Picture by Nick Morrish/British Airways)
Read MoreQueenstown Airport’s new self-service check-in
15 self-service check-in kiosks and a two-step self-service bag drop for Qantas, Jetstar and Virgin Australia passengers.
Read MoreKempegowda Airport and Vistara introduce biometrics
By early 2020, plans to check biometrics at over 350 passenger touchpoints at BLR Airport Terminal 1.
Read MoreBuenos Aires Ezeiza to transform passenger experience with technology
34 self-service check-in kiosks and 20 self-service bag-drop kiosks at the new departures terminal.
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