British Airways adds Tom Kerridge and BBYF, removes M&S and BOB
All items must be bought 12 hours before flying
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
In-trip
Emirates new premium economy now on Heathrow route
One flight a day in each direction to start with
United introduces Virtual Customer Service at the airport
Passengers can get live, contactless information and help at all US hubs
easyJet to trial inflight digital retail
Passengers buy inflight retail from their own devices
Chicago Midway deploys CLEAR touchless security screening
34th US airport to offer CLEAR
Star Alliance Biometrics launched at Frankfurt and Munich
Available for Lufthansa and Swiss
Spirit Airlines starts biometric boarding at Fort Lauderdale
Facial recognition at 14 gates in Terminal 4
Bugulma Airport deploys facial recognition system
Smart Tracker FRS from Speech Technology Center
Emirates passengers at Dubai can have touchless biometric trip
Biometric path at Dubai Terminal 3
AirAsia to add more biometrics across its network
Touchless ID and passenger clearance
Qatar Airways free high-speed wi-fi for 100 days
For all passengers until 02 Jan 2021
Bengalura Airport gets touchless virtual information desks
Service is currently available in English, Kannada and Hindi
LOT introduces digital press for all its passengers
Over 1,000 digital press titles available
Aspire Lounges replace printed material with PressReader
Passengers can see material from 120 countries
Air Tanzania selects Panasonic for inflight connectivity on its Airbus A220s
Two of its A220s have Panasonic’s eX1 IFE solution
Air New Zealand opens refurbished Auckland Domestic Lounge
Updated lounge offers 375 seats, 10% more than before
Heathrow uses cleaning robots and other anti-viral measures
Robots use UV rays to kill viruses and bacteria at night
Middle East Airlines selects Panasonic Avionics for A321 family IFEC
Also receives first of 9 A321neo
China’s first aircraft with high-speed IFEC takes off
Qingdao Airlines A320 first to use the Ka band satcom based IFEC
British Airways reopens some Heathrow T5 lounges
Opens Galleries First, Galleries South Club and Arrivals lounges at Heathrow, Terminal 5
