Automated Passport Control kiosks expedite screening at Charlotte

One of seven US airports with APC kiosks for screening of arriving international passengers

Charlotte Douglas (CLT) is one of seven US airports using Automated Passport Control (APC) kiosks to offer expedited screening of arriving international passengers.

Automated Passport Control kiosk at CLT
Automated Passport Control kiosk at CLT

Charlotte installed 24 BorderXpress Automated Passport Control (APC) kiosks, originally developed by the Vancouver Airport Authority, in Customs and Border Protection (CBP) with the goal of reducing lines and wait times of incoming passengers on international flights.

Passengers do not pre-register to use the kiosks, which can cut border clearance wait times by as much as 50 percent.

The text in the kiosks can be translated into 13 languages.International travel at CLT has been on the rise throughout the decade. Last year, more than 2.8 million international passengers traveled through Charlotte.

Upon arrival passengers are directed to the kiosks, follow on-screen instructions to scan their passport, answer declaration questions and verify passenger information before receiving a confirmation receipt. With receipt in hand, passengers proceed to a CBP officer for final processing.

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Charlotte Douglas (CLT)

BorderXpress Automated Passport Control (APC) kiosks