Vancouver port installs automated passport control

Unveiled 10 BorderXpress APC kiosks at the Canada Place Cruise Terminal for passengers heading to the USA.

Port Metro Vancouver is speeding up the boarding process for cruise ship passengers with automated passport control kiosks.

Port Metro Vancouver, in collaboration with the Vancouver Airport Authority, unveiled 10 BorderXpress Automated Passport Control (APC) kiosks at the Canada Place Cruise Terminal. The new kiosks aim to increase cruise passenger processing rates through the United States Customs and Border Protection area before embarking on a cruise from Vancouver to Alaska. BorderXpress are used in multiple airports across North America.

Peter Xotta, Vice President of Planning and Operations with Port Metro Vancouver, said:

“With this launch, Port Metro Vancouver’s cruise terminal has become the first worldwide to utilize automated passport control technology for U.S. bound passengers. These kiosks will further enhance the cruise passenger experience at Canada Place.”

Passengers using BorderXpress can proceed directly to a self-service kiosk in the United States Customs and Border Protection processing area at Port Metro Vancouver, follow the on-screen instructions to scan their passport and answer customs declaration questions, then receive a receipt confirming their information and continue to a U.S. Customs officer to finish processing.

Craig Richmond, President & CEO, Vancouver Airport Authority, said:

“Our goal has always been to improve the travel experience. By expanding our homegrown BorderXpress technology and introducing it at Port Metro Vancouver, YVR is continuing to innovate and make every travel experience, whether at an airport or a port, more efficient and hassle free.”

BorderXpress kiosks help U.S. Customs officers process up to four times more passengers than through traditional clearance. With this increased efficiency, travellers leaving from Port Metro Vancouver will experience shorter wait times, less congestion and faster customs processing times.

Deputy Director, Kurry Pastilong, U.S. Customs and Border Protection, said:

“U.S. Customs and Border Protection continues to assess and adjust its processes where appropriate and collaboratively work with the tourism industry. The recent evolution of APC for cruise ship passengers is just one more way that the agency is striving to ease the flow of passengers without sacrificing core mission requirements.”

Eligible passengers for BorderXpress include U.S. and Canadian passport holders and U.S. Permanent Residents. This service is available without pre-registration and at no cost to the user.

N.B. Image credit: Vancouver Port

Internet links

Port Metro Vancouver

BorderXpress Automated Passport Control (APC) kiosks

U.S. Customs and Border Protection