Portland introduces ABC kiosks

The self-service kiosks do not require any pre-registration, are free to use and effectively reduce waiting times by 25 to 40 percent.

Portland International Airport has installed eight BorderXpress Automated Passport Control kiosks in the PDX International Arrivals Hall.

Operated by U.S. Customs and Border Protection, the self-service kiosks do not require any pre-registration and are free to use and effectively reduce waiting times by 25 to 40 percent.

The BorderXpress kiosks, are developed by Vancouver International Airport’s Innovative Travel Solutions unit.

Vince Granato, Port of Portland CEO:

“The new Automated Passport Control kiosks will further our goal of providing the best possible customer service at Portland International Airport,” said  “We appreciate the support of Vancouver Airport Authority’s Innovative Travel Solutions team in helping us continue to heighten the travel experience at PDX.”

How it works

Instead of completing a declaration card and showing their travel documents to a customs officer, eligible passengers — which include U.S. and Canadian passport holders and U.S. Permanent Residents — have the option of using an Automated Passport Control kiosk.

The BorderXpress kiosks are also ESTA-enabled, accepting eligible international travelers with Electronic System for Travel Authorization approval from 38 countries not requiring U.S. entry visas.

Following the on-screen instructions, passengers are prompted to scan their passport, answer the customs declaration questions using the touch screen, receive a receipt confirming their information, and proceed to the U.S. Customs and Border Protection officer to complete processing.

All ESTA and LPR travelers are required to scan their fingerprints using technology supplied by BorderXpress partner, Cross Match Technologies. The kiosks will also add facial recognition capabilities in the near future.

Internet links

Portland International (PDX)

BorderXpress Automated Passport Control (APC) kiosks