Abu Dhabi to get tech upgrades

Improvements will be across all three terminals.

Abu Dhabi International is to add a number of new and upgraded systems across its three terminals.

A range of advanced and fully integrated airport systems will provide the Abu Dhabi Airports with real-time information from across all facilities. This will enable the operations team to plan for events before they happen, while ensuring resources are fully optimized.

The improvements will bring the airport’s entire IT infrastructure in line with the systems the airport is implementing at the new Midfield Terminal Building, currently under construction.


Common use will be a major feature, meaning airlines will be able to share check-in areas, kiosks and boarding areas while still having access to their own data.

Another key product is a baggage management system which allows bags to be tracked in real time, providing a clear status on any bag no matter where it is in the baggage system.

Passengers will also enjoy new automated boarding gates and flight information display systems (FIDS).

SITA is the supplier of all the new systems.

Eng. Ahmad Al Haddabi, Chief Operations Officer, Abu Dhabi Airports, said:

“Abu Dhabi International Airport continues to experience double-digit passenger growth and therefore we are investing in new airport facilities that will allow us to accommodate the forecast future increase in passengers. In order to achieve this we require a trusted technology partner, such as SITA, to provide one-stop, integrated IT solutions across the airport.”

Hani El-Assaad, SITA President, Middle East, India and Africa, said:

“We have long admired Abu Dhabi International Airport’s ability to meet the rapid growth it has experienced over the past few years without compromising the great service offered to passengers. We have worked alongside the team at the airport to provide the technology to manage everything from check-in and airport management systems to self-boarding gates, across the existing terminals. Abu Dhabi Airports has recognized the value we bring as an IT partner who can deliver not only improved operational efficiency, but also an enhanced passenger experience.”

About Abu Dhabi International

Abu Dhabi International Airport (AUH) is an international airport in the Emirate of Abu Dhabi, the capital of the United Arab Emirates.

It currently serves over 103 destinations in 56 countries and in 2014 over 20 million passengers used AUH as their origin, destination or transit point for international or domestic flights.

An anticipated 30 million passengers are expected to use AUH in 2017.

N.B. Image credit: abudhabiairport.ae

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Abu Dhabi Airport (AUH)