South Africa’s Lanseria International Airport is to introduce a number of self-service facilities in August 2017.
The airport is deploying self bag drops, new bar code scanning and a new baggage reconciliation system.
Lanseria first introduced self-service check-in kiosks in 2012.
The new systems will allow passengers to check in online, or via their mobile devices, tag and drop their bags themselves before proceeding directly to their boarding gate.
The new services will not only allow passengers to check in their own luggage but will also be able to verify all types of bar coded boarding passes, including home-printed A4 and mobile boarding passes.
The airport will also roll out new baggage reconciliation technology, providing passengers with more confidence that their luggage will arrive with them at their destination. It will also enable airlines using the airport to comply with IATA’s Resolution 753 that requires airlines to track bags at key points during the journey.
All the new systems are being supplied by SITA.
Lanseria International Airport (HLA) is north of Johannesburg and is used for low-cost flights between Johannesburg and Cape Town, Durban and George. Operating airlines are kulula.com, Mango and FlySafair. About 1.6 million passengers use the airport each year.
N.B. Image credit: Lanseria Airport