Singapore Terminal 4 starts open days for public

15,000 attend Singapore T4 first open day

Singapore’s Changi has opened the door to its new Terminal 4 to the public.

The public are able to visit the terminal for a limited time before operations begin later this year.

They will tour the terminal using a route on a mobile app specially created for the open house. The app provides visitors with information and trivia on the terminal’s features, functions and artworks.

Changi made 200,000 free tickets available for the public and all were snapped up.

The visits continue until 20 August and about 15,000 people visited on the first day.

Fast and Seamless Travel (FAST)

The terminal aims to present a new travel experience with its use of technology. T4 will be the first terminal at Changi Airport to offer end-to-end Fast and Seamless Travel (FAST) for departing passengers.

Fast and Seamless Travel (FAST) is a suite of self-service options for departing passengers. It means that passengers will check in, deposit their baggage and go through immigration via automated systems.

Biometrics, using facial recognition, is central to the way the terminal will operate. The biometric control system involves self-bag drop, integrated border clearance and self-boarding gates.

The aim is to increase the airport’s operating efficiency and improve the passenger experience. It will also mean manpower savings of about 20%.

Terminal 4 will be the airport’s smallest. The terminal will be about half the size of Terminal 3, but will be able to handle 16 million passengers a year – about 70 per cent of Terminal 3’s capacity.

T4 will have centralised areas for departure and arrival immigration as well as pre-board security screening. This provides for more optimised deployment of manpower and equipment. In the Departure Hall, the check-in islands are angled towards the common immigration control area, to create natural and intuitive wayfinding for passengers.

Airline operations

Nine airlines will operate at T4 – the Air Asia Group (of four airlines), Cathay Pacific, Cebu Pacific, Korean Air, Spring Airlines and Vietnam Airlines. Together, they serve an estimated eight million passengers at Changi Airport each year.

With T4, the total handling capacity of Changi Airport will be raised to 82 million passengers per annum.

N.B. Image credit: Changi Airport Group

Internet links

Singapore Changi Airport (SIN) Terminal 4