Royal Caribbean and IDEMIA complete facial recognition trial

Facial recognition used for entry and re-entry authentication of cruise-line passengers

Royal Caribbean Cruises Ltd. (RCL) and IDEMIA have completed a trial with U.S. Customs and Border Protection (CBP) using facial recognition to validate passengers’ identities for entry and re-entry of cruise ships.

The aim is to further secure and expedite passenger processing at U.S. sea-ports of entry.

So the success of the trial could put an end to the long waits passengers can endure on arriving back into the United States after a cruise.

A “Sea Re-entry” trial, conducted at Cape Liberty Cruise Port in New Jersey, used IDEMIA’s facial capture and recognition solution to confirm the facial identities of passengers  disembarking Royal Caribbean ships with the facial identities of ticketed passengers who boarded the ship at the start of a cruise.

The trial demonstrated high quality/high speed facial matching with large passenger numbers, expedited Customs egress and confirmation that individuals embarking the ship are the same as those disembarking.

Surveys of disembarking passengers showed high degrees of satisfaction regarding speed of clearing customs and intuitive engagement with the facial camera.

Bob Eckel, President of IDEMIA North America:

“IDEMIA is at the forefront of the ‘Passenger Transformation. Passengers need to move safely, but also fast and conveniently through the border processes. The biometric solutions we are testing with RCL and CBP allow us to demonstrate the important technology that can be used in border management applications today in an efficient and safe manner. Facial recognition in particular is a non-intrusive way to easily and securely facilitate U.S. and non-U.S. citizens entering and exiting the country, an initiative important to the Federal government.”

Captain Thomas Hinderhofer of RCL and Director of Cape Liberty Port Operations:

“Royal Caribbean’s commitment to providing our guests a pleasurable experience includes making the final step of clearing customs fast, secure and frictionless. The trial exceeded our expectations in terms of being able to quickly process passengers re-entering the country while at the same time addressing key border management requirements.”

IDEMIA is the result of the coming together of OT (Oberthur Technologies) and Safran Identity & Security (Morpho). This new company counts 14,000 employees of more than 80 nationalities and serves clients in 180 countries.

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Royal Caribbean Cruise Lines