Emirates’ self-check-in and bag drop kiosks at Dubai International (DXB), have now gone touchless further enhancing the smart contactless journey for passengers travelling from Dubai.
The 16 check-in kiosks and 32 self-service bag drop machines can be controlled completely by personal mobile devices without touching the screens.
The kiosks allow passengers to check-in, receive their boarding pass, choose seats on board, and drop off their bags. New services have also been added to allow passengers to make payments for ancillary purchases, such as additional baggage allowance, directly at the kiosks.
The self check-in kiosks, placed at the Economy check-in area in Terminal 3, complement the desks manned by Emirates check-in agents to reduce waiting time for passengers during peak periods and improve the experience in Dubai.
The service is now available to passengers travelling to all destinations except to the US, Canada, China, India and Hong Kong due to additional requirements from these destinations. More kiosks are planned for the First and Business Class check-in area.
Emirates and the contactless trip
Passengers can also choose to use its integrated biometric path at DXB. Using facial recognition technology, Emirates passengers check in for their flight, complete immigration formalities, enter the Emirates Lounge, and board their flights, simply by strolling through the airport.
The contactless experience continues on board with digital menus available on the Emirates app allowing passengers to browse the menus on their personal devices both online and offline; as well as on Emirates’ Wi-Fi portal without needing to purchase a Wi-Fi package.
The Emirates app can also be used to create a preferred playlist from over 4,500 channels on inflight entertainment (IFE) on ice and sync it to their personal screens on board. In the coming months, passengers will also be able to control their viewing experience on the IFE screens, with their personal devices.
N.B. Image credit: Emirates