Passengers at Raleigh-Durham International Airport can now order meals for pick-up at a virtual food hall, also known as a ghost kitchen, in Terminal 2.
They can place and pay for their orders on their mobile devices or directly at kiosks, located in Terminal 2, near Gate C9.
Passengers receive real-time text updates on the status of their orders, which are picked up in specially-marked lockers near the kiosks, using unique codes sent directly to the their mobile device.
The kitchen features nine popular brands including fast-growing international favorites such as Krispy Rice, 800 Degrees Pizza, Pei Wei, Xochimex Cantina Grill, Zinburger, and Rebel Wings, as well as local concepts Beyu Caffé, Hubb Kitchen and American Meltdown.
Passengers can mix and match food from any of the restaurants in the same transaction.
Later this summer, the virtual food hall will offer delivery to passengers at their gate on the Terminal 2 concourse.
Michael Landguth, president and CEO of the Raleigh-Durham Airport Authority:
“RDU’s ghost kitchen may finally end the dilemma of every family member wanting to eat somewhere different by letting them mix and match orders in one easy, contactless transaction.
“The kitchen meets two of RDU’s top goals by giving guests a wide range of dining options and leveraging cutting-edge technology to improve their experience at the airport.”
The Virtual Food Hall is operated by REEF and its Airport Concession Disadvantaged Business Enterprise partner, HUBB Kitchens, led by Jason Johnson.
Valentina Ellison, senior vice president of REEF Kitchens:
“REEF’s first-ever virtual food hall brings dramatic innovation to the future of airport dining by giving travelers unprecedented variety and convenience.
,“We look forward to continuing to work with RDU as we serve delicious meals to travelers and continue to pioneer the future of the ghost kitchen industry.”
REEF expects to rotate brands and menu offerings to suit travelers’ evolving taste and preferences as its portfolio of partnerships continues to grow.
N.B. Image credit: REEF