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PASSENGER EXPERIENCE

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PASSENGER EXPERIENCE

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UNited Airlines Boeing 737 taking off

United improves passenger connections with new technology

  • June 12, 2019
Worldwide by easyJet

easyJet extends connecting flight options to more airports and new airlines

  • March 28, 2018

Star Alliance Connection Service now at Chicago O’Hare

  • September 26, 2017
Worldwide by easyJet

easyJet launches connecting flights platform

  • September 13, 2017
British Airways launches Premium Transfer Drive at Heathrow

British Airways Premium Transfer Drive at Heathrow

  • September 1, 2017
Spencer, the KLM robot, guides passengers to their gate

KLM Spencer robot guides passengers to gate

  • March 30, 2016
Frankfurt Airport’s “Silent Chairs” offer relaxation for transfer passengers

Frankfurt “Silent Chairs” offer relaxation

  • January 22, 2016

Gatwick releases new expansion plans

  • January 20, 2015
KLM launches terminal navigation app for Schiphol Airport

KLM launches terminal navigation app for Schiphol Airport

  • September 30, 2014

Passenger transit facility opens at Birmingham Airport

  • September 25, 2014

Delay for arriving passengers at UK airports

  • May 1, 2014

Top Stories

Thai Airways A321 neo

THAI receives its first Airbus A321neo

Philippine Airlines receives its first Airbus A350-1000

Philippine Airlines receives its first Airbus A350-1000

Qanot Sharq 1st A321XLR

Qanot Sharq takes delivery of its first Airbus A321XLR aircraft

Turkish Airlines Airbus A330

Turkish Airlines passengers can tell the airline where their bags are

SWISS a350-900

SWISS Airbus A350 makes first revenue longhaul flight

MIA uses EPP

MIA introduces Enhanced Passenger Processing for US citizens on arrival

Ryanair scraps paper boarding passes

Ryanair scraps paper boarding passes

IAG airlines

IAG to provide Starlink Wi-Fi on all 5 airlines

Riyadh Air Boeing 787-9

Riyadh Air makes inaugural flight but without commercial passengers

First SWISS Airbus A350 makes its first passenger flight

First SWISS Airbus A350 makes its first passenger flight

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Thai Airways A321 neo
THAI receives its first Airbus A321neo
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