SpiceJet passengers at Mumbai can now print bag tags at self-service kiosks.
Passengers of the budget airline can now check-in, print boarding passes and print their own bag tags.
They attach the bag tag to their own baggage and take the bags to a staffed bag drop.
The service is available in addition to the existing counters where SpiceJet staff will assist passengers who prefer manual check-in.
Self-tagging is available on domestic flights out of Chhatrapati Shivaji International Airport.
Self-tagging was added to the CUSS kiosks in April this year. Until now it could only be used on two Air India domestic routes.
Glory Nelson Sr. Vice President – IT SpiceJet Ltd:
“Customer convenience tops our priority list and most of our products and services drives around it. SpiceJet – CUSS application is an excellent service that will not only improve customer convenience but will also ensure ease of operation by knocking off the long queues and decongesting the check-in counters. The service will come in very handy to the frequent flyers as the application is designed to complete the check in with lesser number of clicks.”
The kiosk supplier is SITA.
SpiceJet is India’s #2 budget airline and the fourth largest airline in the country by number of passengers carried. It is headquartered in Gurgaon, India.
Routes: SpiceJet operates more than 300 daily flights to 41 destinations – 35 domestic and 6 international.
Fleet: 26 Boeing 737NG, 3 Airbus A320/A319, 14 Bombardier Q-400s.
N.B. Image credit: SpiceJet