Air India passengers at Mumbai Airport Terminal 2 can now print bag tags at self-service kiosks.
Effective 1 April, two kiosks in Terminal 2 at Mumbai’s Chhatrapati Shivaji International Airport will offer the baggage tag service.
Currently this facility of issuing baggage tags is limited to all flights between Mumbai/Delhi and Mumbai/Bengaluru (pure domestic flights only).
Passengers doing self check-in at the kiosk and issuing boarding card and baggage tag/s will need to report to a dedicated baggage drop counter in Aisle E where the actual baggage weight will be updated in the system and accepted for loading onto the aircraft.
Air India says the new facility will assist passengers in avoiding long queues and help them process passengers faster.
Mumbai is the first airport in India to offer self tagging at kiosks.
The airport already has CUSS kiosks but they didn’t print baggage tags, just boarding passes.
Passengers with baggage to check would use the kiosks to check-in and print boarding passes but still had to join the general check-in queue to deposit the bags i.e. no special bag drop desks.
About Air India
Air India has grown to become a mega international airline with a network of 34 destinations across the USA, Europe, Australia, Far-East and South-East Asia and the Gulf. The airline’s domestic network covers 52 destinations, including far-flung areas of the North-East, Ladakh, Andaman and Nicobar Islands.
Fleet: Air India fleet comprises a mix of the wide-body Boeing B777s, B747s, its latest acquisition- the B787 Dreamliner and the narrow body Airbus A321s, A320s and A319 aircraft.
Alliance: Star Alliance
N.B. Image credit: staralliance.com