NCR CUSS kiosks are to be introduced at Ordos Ejin Horo (DSN) in China. The CUSS kiosks will be provided by NCR through a partnership with Beijing Sinonet Technology Co., Ltd (Sinonet). NCR will also provide maintenance services for the kiosks to ensure maximum availability.
The kiosks will run on a common use self-service platform, allowing passengers to use the kiosks for self-service check-in for flights on all the airlines that operate at the airport.
Passengers can use the CUSS kiosks to check flight information, change seats, check itineraries and print boarding passes. Passengers who have checked in online but wish to make changes can also use the kiosks.
The NCR TouchPort kiosk comes with a faster processing speed, reducing passenger transaction times. The kiosks also feature two-sided thermal paper technology, which will save up to 40% on paper costs, help reduce staff workload for paper replenishment and facilitate group check-in. The kiosks can also read mobile barcodes, drivers’ licenses and passports making the check-in process even easier and giving DSN the potential to develop paperless self check-in in the future.
Ordos Ejin Horo Airport (DSN)
Founded in 2007, the Ordos Ejin Horo Airport is a regional airport with routes connecting to more than 30 cities in northern China. It currently has a passenger volume of more than 1 million for the third consecutive year. More than 10 airlines operate out of Ordos Ejin Horo, including Air China, China Eastern Airlines, China Southern Airlines, Hainan Airlines, Tianjin Airlines, Hebei Airlines and Spring Airlines.
This is the first time that DSN has offered self-service check-in for passengers. NCR’s technology is a major part of the effort to accommodate the rapid increase in passengers at the airport.
“Ordos Ejin Horo Airport has set a best practice model for other regional airports in China by providing a shared self-service check-in offering,” said NCR Travel Vice President and General Manager Tyler Craig. “The NCR self check-in kiosks help regional airports make traveling easier and more convenient and truly bring cost savings and efficiency to both airports and airlines.”