Bologna Guglielmo Marconi Airport has introduced self-service bag drop.
Italy’s fastest-growing airport has introduced self-service bag drops called Scan&Fly from SITA.
Bologna is the first Italian airport to install SITA’s Scan&Fly units. The new bag drop units will initially be used by low-cost carrier Ryanair before being extended to other airlines. Bologna Airport is a fast-growing hub for Ryanair with more than 20 destinations and 170 flights a week.
One of the attractions of Scan&Fly for airlines and airports is that they can be retrofitted into existing desks, minimising the cost and time to install.
Nazareno Ventola, CEO & MD of Aeroporto di Bologna:
“Our passengers value the convenience of self-service technology from a customer experience point of view. From the airport’s perspective, Scan&Fly helps improve the passenger flow through the airport terminal, facilitating our rapid growth. The self-bag drop units are the latest in a series of options we have been developing recently, aimed at providing a smooth, effortless travel experience to all our passengers, with a direct benefit for our airlines’ operations.”
Dave Bakker, SITA President, Europe:
“An increasing number of airlines and airports globally are recognizing the benefits that self-bag drop can bring to passengers as well as their own operations. The ability to quickly and securely check-in your bag is just one of the ways we can help airports streamline the passenger process using self-service, from the moment they check-in to when they arrive at the destination.”
The bag drops are the latest self-service technology to be introduced at Bologna. Earlier this year the airport added ABC eGates to help speed up the arrivals process.
In 2016 Bologna Airport was the fastest-growing airport among Italy’s 15 busiest airports, with almost 7.7 million passengers. Over the last eight years, the airport has grown its passenger volumes twice as fast on average than Italy’s overall passenger growth.
Image credit: Bologna Airport
Bologna Guglielmo Marconi Airport (BLQ)