Passengers at five Indian airports will soon be able to book ride-hailing apps Uber and Ola at self-service kiosks inside the airports.
The Airports Authority of India (AAI) is setting up the kiosks in conjunction with Uber and Ola in special booking zones at the airports. It means that passengers without the app will be able to book a ride.
There will be a dedicated pick up zone outside terminals, on-ground assistance and clear signs to guide passengers to their car for pick up.
The Uber app will also enable passengers to get specific pick up instructions, like terminal and door number, to reach their Uber driver.
The service will be operational at these airports in the near future:
- Bhubaneswar (BBI)
- Chennai (MAA)
- Kolkata (CCU)
- Pune (PNQ)
Uber and Ola typically do not have kiosks at Indian airports. Many passengers do not have their apps. Other passengers might not have internet access on their mobiles.
Providing access to these services from self-service kiosks means more passengers can use them in a safe environment.
IATA reports that India witnessed the highest growth in domestic air travel demand worldwide in 2016 – 23.3 per cent.
N.B. Image credit: airportsindia.org.in