Etihad offers free inflight messaging and updates inflight Wi-Fi plans

Etihad Guest members get free messaging for entire flight

Etihad Airways has introduced free and unlimited inflight messaging and improved Wi-Fi prices.

All passengers on the Abu Dhabi based airline can now enjoy free and unlimited inflight messaging via popular messaging apps like WhatsApp, Messenger, WeChat and more.

Technically its only free for members of the airline’s frequent flyer program, called Etihad Guest.

Everyone can enjoy the free ‘Chat’ messaging throughout their entire flight by signing in with Etihad Guest membership or enrolling online before flying to benefit immediately.

It’s similar to the scheme announced recently by Turkish Airlines. But with Turkish, passengers can enrol onboard as well.

Improved Wi-Fi packages

Passengers can also choose to pay to use onboard network with a choice of Wi-Fi packages.

The ‘Surf’ Wi-Fly plans are available for a flat fee with unlimited data for the duration of the flight.

There are just two prices – one for flights under seven hours, one for flights over that.

  • For flights under 7 hours, the Chat package (the messaging) is $2.99 or free for Etihad Guest members, and the Surf package is $9.99.
  • For flights over 7 hours, the Chat package is $4.99 or free for Etihad Guest members, and the Surf package is $19.99.

Etihad Guest Platinum and Exclusive tier members as well as passengers travelling in Etihad’s First Class cabins will benefit from complimentary Surf Wi-Fly access throughout their flight.

Etihad Guest Gold members will receive a 25% discount on the Surf package.

Antonoaldo Neves, Chief Executive Officer, Etihad Airways:

“We know how important it is for our guests to stay connected, which is why we’re thrilled to introduce an added complimentary benefit for Etihad Guest members and welcome everyone to sign up before they fly to take advantage of this benefit immediately. Wi-Fly plans will offer unlimited data and will last the duration of the flight, which means our guests can easily catch up on social media, work or browse as they wish.

“Our fleet of modern wide-body aircraft is fitted with the right technology to enable this service and offer our guests an enjoyable connected experience throughout their journey.”


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Etihad Airways (EY)