Lufthansa is improving its passenger experience with several new services:
- Passengers in long haul Business Class from Germany can pre-order from six menus
- Short haul economy gets new hot drinks in sustainable reusable cups
- Better IFE for children and teens
Passengers in in long haul Business Class can pre-order from six main courses
Starting in mid-August, Business Class passengers on long-haul flights from Germany can order their meals in advance from a choice of six different regional and seasonal menus.
They can place their order from one month before flight up to 24 hours before departure.
The choice of six menus is a lot more than the inflight choice – usually a choice from three starter and main courses.
As well as giving passengers an improved choice, this helps the airline optimise food use and helps reduce waste. That’s because the airline will be able to carry more accurately the meals that people want and
Short haul economy gets new hot drinks in sustainable reusable cups
From 01 August, Lufthansa will be offering an expanded range of hot drinks in its Onboard Delights Service on European flights.
In addition to high-quality, instant coffee specialties such as latte macchiato, three tea variants and hot chocolate will also be available to buy.
The drinks will be in a new, sustainable reusable cup made of recyclable plastic, replacing the previous disposable cup with a plastic lid.
Lufthansa Group passenger airlines aims to completely remove single-use plastic and single-use aluminium on board by 2025. So this is a big move in that direction.
Better IFE for children and teens
Another new feature on board Lufthansa long-haul flights is an expanded entertainment offering for kids and teens.
In the future, the airline’s “e-journals” media library will offer young passengers an expanded age-appropriate reading selection in the Children’s Media Box. It includes a wide range of journals and magazines in various languages that can be downloaded free of charge.
Coloring pages are also available for the youngest passengers to help time waiting at the gate and their stay on board fly by.
There are new children’s podcasts, which are now available free of charge in the FlyNet portal on short- and medium-haul flights.
The in-flight entertainment program for children has also been expanded for the summer months. More than 50 films and TV programs, as well as many audio programs, are available for young passengers on long-haul flights.
Children’s TV programs and audio books can be accessed free of charge via QR codes at the Lufthansa gates and playgrounds in Terminal 2 in Munich and Terminal 1 in Frankfurt.