Passengers on 20 widebody aircraft can stay connected throughout their journey.
Malaysia Airlines is now providing free unlimited Wi-Fi on selected widebody aircraft, regardless of cabin class or loyalty tier.
The airline is now providing the free service on 20 widebody aircraft and intends to expand its reach to some narrowbody aircraft as well.
In July 2023, the airline started free in-flight Wi-Fi for Business Suite and Business Class passengers, as well as Enrich Platinum members, including those seated in Economy Class, with a data cap of 100 MB per sector.
The new offering extends the free Wi-Fi to include all passengers including Economy and non-Enrich members. Enrich is Malaysia Airlines frequent flier programme.
To use the service, passengers simply connect their devices to the ‘MHconnect’ network onboard.
Free Wi-Fi available on 20 widebody aircraft
To start with, the free Wi-Fi for all passengers is available on 20 widebody aircraft:
- 6 Airbus A50-900 – all 6 in the fleet
- 9 Airbus A330-300 – of 15 or 16 in the fleet
- 5 Airbus A330-200 – of 6, 8 or 9 in the fleet
(NOTE: It is difficult to get an exact number in the fleet at the time of writing.)
Ahmad Luqman Mohd Azmi, CEO of Airlines from Malaysia Aviation Group (MAG);
“We are delighted to extend our complimentary Wi-Fi offering to passengers across all travel class; making us one of the first airlines to enable such convenience.
“In addition, unlike previous data capping, we now offer unlimited data, allowing guests to conveniently stay connected throughout their journey – whether connecting with their loved ones or for work purposes throughout their journey with us. We remain dedicated to ensuring that every aspect of our service is designed to make our customers’ journey as seamless, hassle-free and enjoyable as possible, and will continue to invest in initiatives that will greatly benefit their experience onboard Malaysian Hospitality.”