PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
New technology
Aeromexico to expand use of its Aerobot chatbot
Kotoka Airport in Ghana installs 10 border control eGates
Azul trials Leo the baggage robot at Rio
New self-service border control kiosks at Ottawa
Kokoro will sell you insurance at Tokyo Narita – with a smile
secunet to supply 12 ABC eGates at Keflavik
Bengaluru airport completes successful biometric boarding trial
Brisbane trials biometrics from check-in to boarding
KLM and Schiphol trial biometric boarding
Mineta San Jose opens robot playground at the gate
FRAnky welcomes passengers to Frankfurt
Pepper invites passengers to the bar
Panasonic to trial HOSPI robot at Narita
Changi launches ‘living lab’ to test new tech
LG unveils its passenger service robot
British Airways adds emojis to its chatbot
Glasgow introduces GLAdys – its robot staff member
EVA introduces customer service robots at Taipei airports
