British Airways improves service for connecting passengers at Heathrow T5
Introduces new features involving staff and self-service
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Star Alliance Connection Service now at Chicago O’Hare
Service offers proactive help for Star Alliance passengers on tight connections
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Oslo restarts domestic transfers trial
Trial to run until late 2018
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Dubai opens family area at Terminal 3
Features children’s area with creative play equipment, television screens with children’s programming, and baby changing rooms.
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Delay for arriving passengers at UK airports
A number of UK airports have seen lengthy queues after a fault on UK Border Force computers
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Transfer Kiosk
Transfer kiosks can provide all the services currently delivered by transfer desks.
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