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PASSENGER EXPERIENCE

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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

KLM

KLM tests artificial intelligence to help answer questions

KLM tests artificial intelligence to help answer questions

  • September 30, 2016
KLM flies Olympians back to Amsterdam

KLM flies Olympians back to Amsterdam

  • August 23, 2016

KLM goes orange on a Boeing 777-300

  • June 16, 2016
Spencer, the KLM robot, guides passengers to their gate

KLM Spencer robot guides passengers to gate

  • March 30, 2016
KLM introduces “Layover with a Local” service

KLM introduces “Layover with a Local” service

  • February 27, 2016
KLM previews Boeing 787-9 interior

KLM previews Boeing 787-9 interior

  • July 25, 2015
KLM new personalised smartphone app for iOS and Android

KLM new personalised smartphone app for iOS and Android

  • July 2, 2015

KLM launches Android Smartwatch App

  • March 13, 2015
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Top Stories

Ryanair scraps paper boarding passes

Ryanair scraps paper boarding passes

IAG airlines

IAG to provide Starlink Wi-Fi on all 5 airlines

Riyadh Air Boeing 787-9

Riyadh Air makes inaugural flight but without commercial passengers

First SWISS Airbus A350 makes its first passenger flight

First SWISS Airbus A350 makes its first passenger flight

Qantas A321XLR first flight

Qantas starts flights with A321XLR

JetBlue Embraer E190

JetBlue retires Embraer E190 as Avelo orders up to 100

Air France free inflight wifi

Air France launches free inflight high-speed wifi

JetBlue to use Amazon inflight Wi-Fi

JetBlue is first airline to sign for Amazon’s inflight Wi-Fi

Halifax passenger experience robot

Robots guide passengers at Halifax Stanfield

Air France A220

Air France and Charles de Gaulle Airport ease connections at CDG

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Southwest 737-800
Southwest is latest to join Starlink
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