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PASSENGER EXPERIENCE

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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

Virtual assistant

United Agent on Demand

United introduces Virtual Customer Service at the airport

  • December 9, 2020
Passengers at airport

Sydney Airport’s new passenger assistance services

  • May 28, 2019
Wellington Airport passengers walking

Wellington Airport launches free virtual assistant for visually impaired passengers

  • January 12, 2019
Virgin Australia Alexa

Virgin Australia launches voice check-in through Amazon Alexa

  • October 5, 2018
Auckland Airport digital employee

Auckland Airport hires its first digital employee

  • March 9, 2018
Seattle-Tacoma tests robots at security

Seattle-Tacoma tests robots at security

  • July 12, 2017
Thomson trials chatbot search tool for holiday suggestions

Thomson trials chatbot search tool for holiday suggestions

  • November 22, 2016
Austrian launches Virtual Assistant via Facebook Messenger

Austrian launches Virtual Assistant via Facebook Messenger

  • October 19, 2016
KLM tests artificial intelligence to help answer questions

KLM tests artificial intelligence to help answer questions

  • September 30, 2016

San Antonio virtual asistant helps cut security lines

  • December 1, 2014
Dubai Airport virtual assistant

Virtual assistants at Dubai go interactive

  • December 12, 2012

Top Stories

Qantas A321XLR first flight

Qantas starts flights with A321XLR

JetBlue Embraer E190

JetBlue retires Embraer E190 as Avelo orders up to 100

Air France free inflight wifi

Air France launches free inflight high-speed wifi

JetBlue to use Amazon inflight Wi-Fi

JetBlue is first airline to sign for Amazon’s inflight Wi-Fi

Halifax passenger experience robot

Robots guide passengers at Halifax Stanfield

Air France A220

Air France and Charles de Gaulle Airport ease connections at CDG

Virgin Atlantic A350-1000

Virgin Atlantic to offer free inflight connectivity

Iberia digital boarding pass

Iberia dynamic boarding pass updates in real-time

Qantas Airbus A321XLR delivery flight

Qantas receives its first Airbus A321XLR

Iberia launches ‘Iberia GPT’, a new conversational travel recommendation channel on ChatGPT

Iberia launches conversational travel channel on ChatGPT

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TRENDING

JetBlue to use Amazon inflight Wi-Fi
JetBlue is first airline to sign for Amazon’s inflight Wi-Fi
Air France free inflight wifi
Air France launches free inflight high-speed wifi
JetBlue Embraer E190
JetBlue retires Embraer E190 as Avelo orders up to 100
Qantas A321XLR first flight
Qantas starts flights with A321XLR
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  • Pre-trip
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