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PASSENGER EXPERIENCE

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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

Virtual assistant

United Agent on Demand

United introduces Virtual Customer Service at the airport

  • December 9, 2020
Passengers at airport

Sydney Airport’s new passenger assistance services

  • May 28, 2019
Wellington Airport passengers walking

Wellington Airport launches free virtual assistant for visually impaired passengers

  • January 12, 2019
Virgin Australia Alexa

Virgin Australia launches voice check-in through Amazon Alexa

  • October 5, 2018
Auckland Airport digital employee

Auckland Airport hires its first digital employee

  • March 9, 2018
Seattle-Tacoma tests robots at security

Seattle-Tacoma tests robots at security

  • July 12, 2017
Thomson trials chatbot search tool for holiday suggestions

Thomson trials chatbot search tool for holiday suggestions

  • November 22, 2016
Austrian launches Virtual Assistant via Facebook Messenger

Austrian launches Virtual Assistant via Facebook Messenger

  • October 19, 2016
KLM tests artificial intelligence to help answer questions

KLM tests artificial intelligence to help answer questions

  • September 30, 2016

San Antonio virtual asistant helps cut security lines

  • December 1, 2014
Dubai Airport virtual assistant

Virtual assistants at Dubai go interactive

  • December 12, 2012

Top Stories

First SWISS A350-900

SWISS Airbus A350 makes first revenue longhaul flight

MIA uses EPP

MIA introduces Enhanced Passenger Processing for US citizens on arrival

Ryanair scraps paper boarding passes

Ryanair scraps paper boarding passes

IAG airlines

IAG to provide Starlink Wi-Fi on all 5 airlines

Riyadh Air Boeing 787-9

Riyadh Air makes inaugural flight but without commercial passengers

First SWISS Airbus A350 makes its first passenger flight

First SWISS Airbus A350 makes its first passenger flight

Qantas A321XLR first flight

Qantas starts flights with A321XLR

JetBlue Embraer E190

JetBlue retires Embraer E190 as Avelo orders up to 100

Air France free inflight wifi

Air France launches free inflight high-speed wifi

JetBlue to use Amazon inflight Wi-Fi

JetBlue is first airline to sign for Amazon’s inflight Wi-Fi

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TRENDING

First SWISS Airbus A350 makes its first passenger flight
Riyadh Air Boeing 787-9
Riyadh Air makes inaugural flight but without commercial passengers
IAG airlines
IAG to provide Starlink Wi-Fi on all 5 airlines
Ryanair scraps paper boarding passes
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