Self-tagging has been introduced by American Airlines at Miami, the seventh US airport they offer it at.
The new system has three steps:
Step 1: Print bag tags at the self-service kiosk.
Step 2: Attach the bag tag to each checked bag.
Step 3: Take the self-tagged baggage to the designated Self Tag drop-off location.
Customer service agents will be near the kiosks to help.
Self-tagging with American (AA) is now available at:
- Austin-Bergstrom International Airport (AUS)
- Orlando International Airport (MCO)
- Reagan National Airport (DCA)
- Dallas/Fort Worth International Airport (DFW)
- Chicago O’Hare International Airport (ORD)
- Denver International Airport (DEN)
- Miami International Airport (MIA)
“We are very glad to launch the self-bag tag option in Miami,” said Marilyn DeVoe, American’s Vice President- Miami, in a statement. “Self-tagging brings us one step closer to a modernized, efficient new American by offering our customers more choices along their journey and more ways to customize their travel experience.”
Self-tagging has been in use for some time in many countries. The USA has been a bit slow to get involved but in the last year has been embracing the concept.
AA has a guide for passengers at Check in Quickly and Easily with Self-Tag.
American has been trialling new practices to get passengers to their planes as quickly as possible. Earlier this month, the airline launched a systemwide boarding policy that allows passengers who travel light to board early.