CityJet self tagging at London City

Chance gone for common bag drop?

CityJet have introduced a self bag tag system at London City Airport.

CityJet passengers can now tag and drop a bag in under a minute thanks to the introduction of self tagging kiosks.

The installation is by P5T, currently the largest supplier of self-service bag drop in Europe, by operational installations.

British Airways also offers self-tagging and self bag drop at London City.

It is disappointing that a common bag drop has not been introduced considering London City has a very small check-in area and the kiosks are already common use.

How it works

The system is simple and passengers follow these 4 steps:

Step 1: Check-in online or at an airport kiosk.

Step 2: Scan the boarding pass at the bag tag machines.

Step 3: Place baggage on the scale and follow instructions on-screen. Attach the tag when printed.

Step 4: Place baggage at the dedicated bag drop point.

Christine Ourmières, CEO CityJet:

“We’re constantly looking at ways to invest in technology in order to improve our passenger service, and this new bag-tagging system genuinely simplifies and speeds up the check-in process for our customers.”

Declan Collier, CEO, London City Airport:

 “The introduction of Phase 5 Technology bag drop kiosks will offer CityJet customers more flexibility and choice in managing their own experience while in the airport.  One of the main reasons why people choose to travel through London City Airport is the short time it takes to check in.  Now CityJet passengers can check in even more quickly.  We are investing heavily in new technology and seeking innovative new ways to reduce the need to queue, to ease the journey through the airport and to help people make the most of their time with us.”

Internet links


London City Airport (LCY)

Phase 5